I had an scheduled repair appointment between the time s of 8 am - 12 pm and no one showed or even called ! It's now 2 hrs later and still nothing.........

The company is Sears and they were suppose to be here to repair my washer. This is an Agency that caters to Intellectual Disabled Adults with four individuals in this particular home and working washer and dryer is very crucial.

I think what angered me the most was not even a phone call to say that they were running late or something. We are charged for their time and our time should be considered at all times

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