Sears Home Services - We purchased a Kenmore Elite, Model 106.51183.113 January, 2013 in Mesa, AZ, to be delivered to our new home in Idaho before our arrival in March, 2013.
The refrigerator was leaking underneath and onto floor. Called Sears and they couldn't come for a week.
Set up time and that didn't work because they didn't come at the time they said and I had to go back to hospital with my sick husband. So I had to re-schedule for the next week, which they came and said we needed new parts. At end of July they still hadn't arrived . I called again today, Aug 12th, and the parts weren't all in and it will be August 31st now.
All we want is a replacement so we can have our water and ice working.
Sears always stood up to their products in the past but said no to us today for a replacement. Will never buy a thing from them again
Monetary Loss: $1900.