State: Washington City: Kent Product: Sears Home Services Washing Machine Repair Clear all filters (1 of 135 reviews match)
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Sears Home Services in Kent, Washington - Wouldn't honor coupon

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I had a 20% coupon good for another 2 months. The tech had it sitting right next to his computer, didn't apply it, when he told me the amount I asked, he said it was too late. Called the service number and they said the tech had to apply it while he was still there. The same tech that refused and left. Plus the "diagnostic" that cost me $100 was yes it's leaking and a price quote to fix it. A $100 fee for a price quote? I already knew it was leaking!!! This is totally uncool of Sears and you have to wonder if they realize that I will be buying a new washer and dryer from someone else because they refused to honor a 20% coupon. No wonder they are having so many issues.
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Review
#1116953 Review #1116953 is a subjective opinion of poster.
Service
Sears Home Services Washing Machine Repair
Cons
  • Being scammed
Reason of review
Problems with payment
Loss
$100

Contact Sears Home Services Customer Service

Mailing Address:
Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
USA
Phone:
(888) 577-4342
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