Had a high end Kenmore Washer less than one yr old break down.
Luckily warranty covers the cost of repair. BUT...
I've been waiting for 6 WEEKS for the parts to arrive. The People give me mixed messages when I call. Twice now they've told me the parts had arrived only to be told on the follow up conversation that they hadn't. Pretty lame.
One buys appliances from "reputable" companies and this is how we're treated. Not impressed.
DON'T BUY FROM SEARS! EVER!
This person wrote the review because of warranty issue at Sears Home Services. Reviewer claimed that he or she lost $100 and wants Sears Home Services to have the product delivered.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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