Short Hills, New Jersey
Not resolved

Update by user Aug 23

After all their crap. The showed up at our home with a dryer instead of a washer.

The next visit the lazy guy said he couldn’t install the washer and tried to steal the hose that we had in our home. Why is the company still in business!!

Update by user Jul 24

As I’m writing this review. They call to say they were 10 minutes away from delivering the washer.

What a mess they never called us about coming today. No one is there for this unexpected visit/delivery.

Are these people on drugs??!!!! What the heck!!!

Original review posted by user Jul 24

It’s been a month and we still do not have our washer. A waste of time.

They didn’t show up for 1 appointment and when they showed up for the next appointment they brought a dryer instead of the washer.

Yes we are very pissed off. We call them and was on the line for an hour and no one answered.

Product or Service Mentioned: Sears Home Services Washing Machine Replacement.

Reason of review: Problem with delivery.

Monetary Loss: $200.

Preferred solution: Let the company propose a solution.

Sears Home Services Cons: Couldnt understand customer service reps when called.

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