State: Texas City: Houston Product: Sears Home Services Washing Machine Repair Clear all filters (2 of 135 reviews match)
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It’s not that I was hesitant to share our experience with Sears Home Services, it was honestly that I genuinely hate to see the state that Sears has devolved into. Several years ago, we purchased a Samsung front-load washing machine at Sears. When we purchased the...
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2 comments
Anonymous
#1522567

OMG! So sorry for you.

Take it to Small Claims Court! Well documented.

Don’t let them off the hook. So sad Sears hasn’t run this service correctly.

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Review
#1294174 Review #1294174 is a subjective opinion of poster.
Service
Sears Home Services Washing Machine Repair
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Full refund

Sears Home Services - Washing Machine Repair Review from Houston, Texas

in the past I have bought all my appliances from Sears Sears has went down hill and fast never been treated so horrible they must not have to be accountable for their actions I have never been treated so rudely in my own home buy a repair guy or someone delivering something to my homethe people on the phone we're just as rude as well in fact that's why I went to the store because I couldn't deal with the ladyon the phone over the phone she was very very rude'm so upset with Sears I am wanting to sell the rest of my products that i have purchased from Sears and buy from somebody else their customer service sucks I have never been treated so rudely and has such poor customer service in my life I ordered a washing machine 3 years ago that still had a warranty on it but they couldn't find it but they found the one that was before that that was from 10 years ago I went ahead and bought a new washing machine from them the lady on the phone refuse to take my order so I had to go to the store in person I make my order there and then the people that drop my washing machine off refuse to install it .They unpluged the old washing machine and set it to the side well the three year old washing machine out and then when they did they left the hoses going and running so the repair guy that I call to the house had a mess to clean up so much for something being free from Sears or even complimentary no thanksthey're going to cost you one way or the other
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Review
#717330 Review #717330 is a subjective opinion of poster.
Service
Sears Home Services Washing Machine Repair
Reason of review
Poor customer service

Contact Sears Home Services Customer Service

Mailing Address:
Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
USA
Phone:
(888) 577-4342
All Sears Home Services Contacts

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