State: South Carolina City: Charleston Product: Sears Home Services Lawn Mower Repair Clear all filters (1 of 24 reviews match)

Sears Home Services in Charleston, South Carolina - Repair service from Sears home service is awful

AND NOW 4th set appt - August 11th (this past Friday) again they cancelled the appt for my lawn mower to b fixed - this is the fourth time - going on 2 months of trying to get this lawn mower fixed They r not doing what they r supposed to do via the contract of me having Sears Warranty This is Ridiculous - I called cust service and they can't do a Darn thing - oh gee - $50 gift card - i should get 4 x $50 - they said no a-WHAT - I am canceling the warranty and I expect a full refund of my warranty from day one I may return this riding lawn mower apparently it's a lemon This is so wrong - This is wrong I had 1st appt on July 19th for between 8-5 He cancelled at the last minute 4:15 family emergency Now today July 31st again between 8-5 and again he cancelled at 4:30 I HAVE SPENT TWO (2) days - wasted days waiting for this *** technician I called to Complain and the lady just says let's schedule Another apt now Aug 11 Yet she won't let me talk to the supervisor Do I call another number and she puts me on hold and comes back and says they r very busy - what the *** - so she says to take my number and they will call me - yeah right Full of bull I want something done If same technician - he should b fired This is not acceptable I paid for *** warranty and this is bull *** No wonder they r going under I WANT SERVICE - I PAID FOR IT - And I want my 3-4 years of warranty money I paid for the warranty - which u all have not honored at all - REFUNDED I dislike SEARS Contacting BBB
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#1087005 Review #1087005 is a subjective opinion of poster.
Sears Home Services Lawn Mower Repair
Reason of review
Warranty issue

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Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
(888) 577-4342
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