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okay so here is what happened about a month ago my mother's refrigerator went out and Sears came out and they were supposed to replace it then all of a sudden they have to order parts and that took another two weeks all of my mother's food spoiled they left her with no means of a refrigerator whatsoever and now they came and replace parts and they left ports at her house saying that they don't know what to do with them and another problem when they fix the refrigerator it still has the same existing problem that is the worst service I have ever seen in my life believe in 80 something year old woman without a refrigerator and all of her food spoils Sears repair service is the worst that I have ever seen and they really need to do something about that maybe the company is going bankrupt and they don't care anymore but something needs to be done!!!!

Product or Service Mentioned: Sears Home Services Refrigerator Repair.

Reason of review: Order processing issue.

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