Not resolved
2.1
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
0 comments

We purchased a dishwasher. Sears charges $160 for installation (to get 6% off on sales tax!), and $25 to haul away the old one.

Related: Sears Home Services - Sears No Recourse for Damages!!

When the installer came and we asked why it looks crooked and what can he do about it. He said it is fine, sent a picture to his boss, who called us and said, "It looks fine to me". Then told his installer to leave our place without finishing the job.

When we complained to Sears, they called the company who mentioned that they will charge $45 to finish the job. We had no choice, and on top of that, he further added insult to injury asking US to call them to schedule the second appointment!

Never Sears in Lancaster PA, if they continue to use the same company from York, PA.

Product or Service Mentioned: Sears Home Services Dishwasher Installation.

Reason of review: Problems with payment.

Monetary Loss: $45.

Preferred solution: Let the company propose a solution.

I didn't like: Outside contractor for appliance installation.

Review #855493 is a subjective opinion of

Private message
Helpful? Yes 0 No 0
Report
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

Sears Home Services Products and Services

Similar to Sears Home Services

Sears Home Services Most Helpful Reviews

More

You May Also Like

Sears Home Services - Sears Air Duct Cleaning Services Review from Colorado Springs, Colorado
Sears Home Services
"Sears verbally promised to use AGITATION to loosen dirt and deposits in my ducts, but did not and did such a poor job with my duct cleaning that they were..." Read more
Sears Home Services - Sears Service BEWARE!!!
Sears Home Services
"The reason for this review is to warn other people before they have a similar experience. My experience with SEARS REPAIR was very aggravating and frustrating. I was having a..." Read more
Sears Home Services - Sears home improvements
Sears Home Services
"At the end of the past year I contracted with Sears Home Improvement to get a kitchen remodel. They were late to start and even later to finish. ..." Read more
Sears Home Services - Sears does not want to repair my refrigarator
Sears Home Services
"Hello, I live in Florida. I bought a refrigerator on Sears in June 2016 in Coral Springs, FL. The icemaker does work. Sears has sent repair men to my house..." Read more
Firestone Complete Auto Care - Wynnwood Firestone State Inspection Scam
Firestone Complete Auto Care
"1. They choose something, for a fail, they thought the customer would not be able to check while driving or upon parking: a fool-proof scam. It has happened each time..." Read more
Wegmans - TERRIBLE CHECK OUT EXPERIENCE AND CUSTOMER SERVICE
Wegmans
"My family has been a loyal customer since the Frederick Store opened many years ago. We come to Wegmans, not only for the quality products, but for the customer service...." Read more
Converse has no quality
Converse
"Quality of Converses shoes is getting worse and not any better. I see people from all over the world complaining about converse shoes falling apart in couple of months. Yjis..." Read more
Cardinal Financial - Stay Away from Cardinal!!!
Cardinal Financial
"If I could give a zero or even negative star rating, I would. STAY AWAY FROM THIS COMPANY. I cannot stress that enough. STAY AWAY! Cardinal Financial, Mike I. and..." Read more