Manufacturer: Sears Home Services Category: Repair Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I contacted Sears for Appliance Repair on my water heater on February 20,2017. March 6, 1st technician- said it was the thermocouple, Part arriving in 1 week, they could not place a rush on appliance part. I asked technician to check the valve controller, he said it...
Read more
Product
Sears Home Services Water Heater Repair
I didn't like
  • Technicians were rude
  • Technicians are rude ordered wrong parts
  • Entire experience was a disaster
#1086191
Reply to reviews
When he did show up, he said he couldn't do anything about the grey sludge coming from the hot water heater unless saved a water sample!!! He said he had to show the Texas people evidence before he could fix it! I told him to at least turn it on so we could have hot...
Read more
Product
Sears Home Services Water Heater Repair
#1072995
Reply to reviews
I have a 3 year old Kenmore water heater that stopped working [ no leaks] This typically is a failure of the Thermocouple next to the pilot that holds the gas line open. Unfortunately nobody carries this part because it is paired with the pilot assembly now . So I...
Read more
Product
Sears Home Services Water Heater Repair
#994617
Reply to reviews
first they cancel my appointment on saturday i sit all day and wait for someone to show up and they cancel at the last minute you reschedule and wait and wait and now they show up and i have a good idea what part is bad and thats the first thing i them him and wow i...
Read more
Product
Sears Home Services Water Heater Repair
#909374
Reply to reviews

Sears Home Services Water Heater Repair Review

#1010175
1.0
Details
Was told to wait 3 days for leaking water heater repair. No way. Hope Sears goes bankrupt tomorrow. Not the Sears of 20 years ago. No customer concern or service.
Comment
Show
Customer service
Product or Service Quality
Staff
Value for money
Warranty
Website