I am extremely frustrated!Sears home came out Tues and supposedly fixed my washer.
Shortly after the repair man left I started a load of clothes and had the same issue. I contacted them back almost right away and was told I would have to wait another 8 days for someone to come out. I already waiting 6 days originally for the call and it's not easy going without a washer especially when you have a baby. I told them this was unacceptable but got no where.
I decided that I did not want to stay with a company like this and wanted to cancel and be refunded for the home warranty I just signed up for along with my $80 I spent to have the technician come out to diagnose and fix the problem. I was on the phone for OVER 4 HOURS getting hung up on, disconnected and transferred. Eventually I believe my home warranty was cancelled and refunded but was transferred once again about my $80 that still was not.
BGE home is coming out tomorrow to fix my washer and refuse to pay for it twice.I called back again once today and same thing all over again!!!
Review about: Sears Home Services Washing Machine Repair.
Reason of review: Bad quality.