Product: Sears Home Services Washing Machine Repair Clear all filters (87 of 87 reviews match)
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Have been trying to get my washing machine repaired since Jun 19, 2017! I have had 9 visits by technicians, had 4 parts replaced and the washer still does not work. It will work for a few washes and then it breaks down again. It is very obvious that the service...
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Anonymous
Anonymous

He knows what’s going on he’s a crook. Just buy a new one at this point and sue sears in small claims court.also contact the news media and the bbb with your extreme situation...

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Sears Home Services Washing Machine Repair
#1106749
Even though I have a service contract for my 3 yr old washer.I waited 2 weeks for a service repair man. He came and in 2 minutes said he needs to order a part. The part came in next day but I had to wait another 2 weeks for a service repair man to come. He came ,put...
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Sears Home Services Washing Machine Repair
#1105868
I have a front load washer that was brought about a year ago and I have had nothing but problems with this washer.Service man has been about 3 times and this last time it has been over 3 weeks and he hasn't been back. He said when he get backs to this area he will come...
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2.5
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Sears Home Services Washing Machine Repair
#1105750
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Sears Home Services - Terrible home service

I had an appointment for maintenance with my washer on Wednesday 8/23/17 from 8am-12pm. Waited for technician until 4pm still didn't show up. I had to call the service 18004MYHOME and cancel my appointment. NEVER do any business with Sears ever again...so disappointed.
1.0
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Product
Sears Home Services Washing Machine Repair
#1091366
Just so everyone knows this is a real review, my order number is 00836640857379, for a Samsung Washer repair.The washer is 5 years old and is used at most once per week. The agent arrived on time as scheduled. That was the highlight of the service call. The sEARS paid...
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Anonymous
Anonymous

I've been posting and warning about this for months. I'm a ex employee there scam is to jack up the estimate and try to push the whole house warranty on you. I would call the ...

Product
Sears Home Services Washing Machine Repair
#1082989
Lid latch on my washing machine was broken. Contacted SEARS repair service around June 25, 2017. Was told they could not get to my repair until July 11, 2017. I explained that I knew what the issue was, (lid latch was broken, machine would not electronically progress...
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Sears Home Services Washing Machine Repair
I didn't like
  • Fact that they carry no parts on truck
#1072801
They came out the first time on my washer and it took several trips to complete the repair.They came out a second time and it took 5 trips to complete the repair over weeks. They came the third time and said the problem was not covered. FIRED and thats the end of that...
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Anonymous
Anonymous

Service techs left are salesman not repair techs. Sears does not care about repairing your product or you inconvenience. They only care about selling you service plans that co...

Product
Sears Home Services Washing Machine Repair
#1058706
I bought a washer dryer laundry center in July 1916 In the first 90 it was returned for packing and lint in the dryer March I went in hospital for hip replacement surgery when I came home the washer did not work.There has been six techs out here in the last 2 months...
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Anonymous
Anonymous

Unfortunately that is how sears runs their business. Contact the bbb and the news media and I would start recording the repairs and phone conversations for your records. Roche...

Product
Sears Home Services Washing Machine Repair
#1058652
I purchased a sears home services annual warranty this month to cover a simple washer repair. So far (and it still isn't fixed) they have required i take 5 days off of work to wait for them - first to diagnose, then repair, then wait 10 hours for the repair man to fix...
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Anonymous
Anonymous

Sorry to hear you purchased the sears home warranty. The plan does not cover much its full of non covered items. Plus there service is terrible call and cancel and cut your lo...

1.0
Product
Sears Home Services Washing Machine Repair
#1054608
On 5/15/2017 Sears sent another company to my house to fix my LG washing machine. But he could not fix it. He said the tub was busted. He would have to order one. He said it would take 5-7 working days for it to come back. He would call me when it came back. He never...
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Product
Sears Home Services Washing Machine Repair
#1052549