Product: Sears Home Services Washing Machine Repair Clear all filters (81 of 81 reviews match)
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Sears arrived on June 29th and the tech determined that the machine’s control board was non-functional and needed replacement. He placed an order for replacement part with Sears, but when this part was delivered to the house a visual comparison of the two parts made...
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2.0
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Sears Home Services Washing Machine Repair
I liked
  • Technicians had good attitudes
I didn't like
  • Incorrect parts
  • Customer service
  • Competence in solving issue
#1131907
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Sears Home Services - Warranty

sears failed to fix my washer for last 5-months and have a master warrenty, they replaced alnost everything , and still not working, iits consedered a lemon, bait and switch
Product
Sears Home Services Washing Machine Repair
#1118795
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I had a 20% coupon good for another 2 months.The tech had it sitting right next to his computer, didn't apply it, when he told me the amount I asked, he said it was too late. Called the service number and they said the tech had to apply it while he was still there. The...
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1.0
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Sears Home Services Washing Machine Repair
I didn't like
  • Being scammed
#1116953
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they are great!!!!!!!very fast, neat and did a great job replacing a small part on my washer. Sears has been awesome for me. i will always buy only from Sears. would you buy a washer and dryer from a lumber yard and home improvement store ? not me !!!! i think there...
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Anonymous
Anonymous

Your one of the few lucky ones. I would start looking elsewhere though I don’t think they will be around much longer. Rochester NY

Anonymous
BK from Belmont

I'm glad you are happy. I'm most certainly not. I have had nothing but headaches from the services provided by Sears. I will never again purchase any products from Sears. ...

5.0
Product
Sears Home Services Washing Machine Repair
#1111390
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Have been trying to get my washing machine repaired since Jun 19, 2017! I have had 9 visits by technicians, had 4 parts replaced and the washer still does not work. It will work for a few washes and then it breaks down again. It is very obvious that the service...
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Anonymous
Anonymous

He knows what’s going on he’s a crook. Just buy a new one at this point and sue sears in small claims court.also contact the news media and the bbb with your extreme situation...

Product
Sears Home Services Washing Machine Repair
#1106749
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Even though I have a service contract for my 3 yr old washer.I waited 2 weeks for a service repair man. He came and in 2 minutes said he needs to order a part. The part came in next day but I had to wait another 2 weeks for a service repair man to come. He came ,put...
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Product
Sears Home Services Washing Machine Repair
#1105868
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I have a front load washer that was brought about a year ago and I have had nothing but problems with this washer.Service man has been about 3 times and this last time it has been over 3 weeks and he hasn't been back. He said when he get backs to this area he will come...
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2.5
Product
Sears Home Services Washing Machine Repair
#1105750
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Sears Home Services - Terrible home service

I had an appointment for maintenance with my washer on Wednesday 8/23/17 from 8am-12pm. Waited for technician until 4pm still didn't show up. I had to call the service 18004MYHOME and cancel my appointment. NEVER do any business with Sears ever again...so disappointed.
1.0
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Product
Sears Home Services Washing Machine Repair
#1091366
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Just so everyone knows this is a real review, my order number is 00836640857379, for a Samsung Washer repair.The washer is 5 years old and is used at most once per week. The agent arrived on time as scheduled. That was the highlight of the service call. The sEARS paid...
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Anonymous
Anonymous

I've been posting and warning about this for months. I'm a ex employee there scam is to jack up the estimate and try to push the whole house warranty on you. I would call the ...

Product
Sears Home Services Washing Machine Repair
#1082989
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Lid latch on my washing machine was broken. Contacted SEARS repair service around June 25, 2017. Was told they could not get to my repair until July 11, 2017. I explained that I knew what the issue was, (lid latch was broken, machine would not electronically progress...
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Product
Sears Home Services Washing Machine Repair
I didn't like
  • Fact that they carry no parts on truck
#1072801
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