Product: Sears Home Services Washing Machine Repair Clear all filters (0 of 116 reviews match)
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I was supposed to have my washer fixed. First I was given a date on October. 10, 2018 and no one showed up. I was given another date on October. 22, 2018 and that was canceled cause I didn't have the parts. I got the parts on November. 1, 2018. Then they tell me that...
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1.6
Watchung,New Jersey
Product
Sears Home Services Washing Machine Repair
I liked
  • Used to like sears service
I didn't like
  • Very poor service
#1392439
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My Kenmore clothes washer was leaking in April, 2018. I called Sears Home Services. They referred me to Sears Home Warranty and I was given an unbelievable sales pitch to buy the warranty insurance that has turned into a nightmare experience. On July 21, 2018, at 8:11...
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Sears Home Services Washing Machine Repair
I liked
  • First appliance repair on april 5
I didn't like
  • Being lied to and appointments no show or cancelled
#1390206
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Sears Home Services - TURNER PLUMBING JACKSONVILLE FLORIDA CREATED A DISASTER IN MY HOME
They came out to check for a leak in my laundry room and left the hose to the washing machine not connected. When I went to use the machine water leaked in my home through the vents and into my living room. When I called for assistance I was told to call the office on...
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1.0
Product
Sears Home Services Washing Machine Repair
I didn't like
  • Incompetent technicians
  • Sears home warranty program
#1384315
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Sears Home Services - High bill

Tech took half an hour to tighten one bolt on my washer. He billed $156.00 for a motor claiming that if i did not need any parts he had to bill me for something. Total bill for half hour was $250.00
1.8
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Product
Sears Home Services Washing Machine Repair
#1380070
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GE Stacked washer dryer. Technician came out on September 28th, he diagnosed the issue and ordered the part to be delivered directly to my home, informed me that the next available date was October 11th, first red flag. Fast forward to today October 10th, the part had...
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Sears Home Services Washing Machine Repair
#1378510
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No washing machine for almost 2 months. 4 techs out, which means 4 days missed from work. Using public laundromats. Have 3 little children, one in the middle of potty training. We could have bought 6 washing machines already for the money we have lost waiting for this...
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1.0
Product
Sears Home Services Washing Machine Repair
#1371414
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have a sears master protections plan for my washer. they have been to my home three times trying to repair my washer. every time they say the parts cannot be found and it will be researched. I am now 6 weeks with no washer. These people just want the money for the...
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Sears Home Services Washing Machine Repair
#1366395
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On September 21, 2018 I had a technician from the sears home warranty out to put in a new transmission in my 2 yr old Kenmore washing machine. He had been here the week before and looked at my washer and determined that was what was wrong with it. So he ordered the...
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1.0
Product
Sears Home Services Washing Machine Repair
#1362469
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Awful horrible experience with this service!!!! Do not waste one penny on these people!!!!!! Our washing machine broke down back on August 20, 2018. I called the service number to book an appt for someone to come out and take a look at the machine, after being bounced...
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Anonymous
Dale Abshire

They never bothered to come out. I have damaged floors and to call another local service man.

Watchung,New Jersey
Product
Sears Home Services Washing Machine Repair
#1358115
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To say I'm having a bad experience with this *** service is an understatement!! I called because my Kenmore washer wouldn't extract the water from the clothes during the spin cycle. I told the tech the spin cycle seemed shorter than normal but what do i know. He came...
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1.0
Product
Sears Home Services Washing Machine Repair
I didn't like
  • Customer sevice
#1351433
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