Product: Sears Home Services Washing Machine Repair Clear all filters (86 of 86 reviews match)
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This Company is a flat out joke...Terrible from top to bottom beginning to end !!!! Everytime I rely on these people to fix my washer problems you might as well count your appliance being down for at least 2 months or more and probably at least 4-8 visits to your house...
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1.1
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Sears Home Services Washing Machine Repair
#1222034
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Can't believe that I made arrangements to have someone at my home on Saturday between 8-12 to let the repairman in to complete repair on my washer, that is covered by warranty. I called the repair number at 10am 3-24-18 to inquire about appointment, well I was informed...
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Anonymous
Anonymous

If you call and cancel your warranty you can get a refund. Rochester NY

Product
Sears Home Services Washing Machine Repair
#1218207
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On 1-16-18 I had a service tech come to inspect my washer because of very slow fill.After his work process he informed me that the part I needed is no longer available so it's now up to SHW to resolve. When I used the washer next day, it would not stop filling or...
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1.0
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Sears Home Services Washing Machine Repair
I liked
  • Promise
I didn't like
  • No accountability
#1217692
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My washing machine, which is only 6 months old has been "repaired" 3 times so far and still not fixed. I have had no washing machine for 2 months and Sears doesn't give a crap. DO NOT BUY ANYTHING FROM SEARS!!!!!! DO YOURSELF A FAVOR AND SAVE YOURSELF THE AGGRAVATION...
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1.0
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Sears Home Services Washing Machine Repair
I didn't like
  • Will never shop there again
#1211104
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Sears Home Services - Horrible service and customer service
Your Clearwater, Fl repair store charged me $400 and the appliance is still broken.They are saying there is absolutely nothing they can do to either remove and refund the part they installed that clearly didnt fix the issue or offer any kind of discount for waisting my...
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1.0
Product
Sears Home Services Washing Machine Repair
#1207269
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Three visits to repair my washer because water was not emptying before spin.First lasted 2 minutes and guy said it was fixed. After he left, I found it was not fixed. Second visit from spooky, scary guy who talked about global happenings and ordered part. Same guy came...
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Anonymous
Anonymous

Hear is a list of local management of Sears home service phone numbers.Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 71...

1.0
Product
Sears Home Services Washing Machine Repair
#1198932
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Scheduled appt for my washer to be repaired.Appt was for Friday 2-9-18 from 8am to 5pm. Got a call at 10am on Friday to say he was on his way. At 5pm- no serviceman. Called again at 530pm was told he would be here in 30 minutes. It's Saturday- no repairman- now they...
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1.0
Product
Sears Home Services Washing Machine Repair
I didn't like
  • Service for repair-
  • Repair time
  • Competence in solving issue
#1186917
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I purchased a washing machine on 6/4/17 from my local sears . In November 2017 the washer starting having problems that required a repair person . As of now I have had a sears repair man out 4 times and still do not have a washer I can use . The repair dept seems to...
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1.0
Product
Sears Home Services Washing Machine Repair
#1181215
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I had a kenmore elite washer with a glass top delivered on dec 28th 2017. Called for them to exchange it for product quality (the glass top exploded) then they told me a technician has to come out so the earliest appointment was 3 weeks out. He comes says it was a...
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1.0
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Sears Home Services Washing Machine Repair
#1179758
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We called Sears to repair our washing machine...first mistake. Repair guy comes, says he can't fix the machine because a nut is stuck, so will have to wreck the agitator to fix it (which means another new part), and says it will cost $400 to fix it. I told him that I...
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1.0
Product
Sears Home Services Washing Machine Repair
I didn't like
  • No one could help
  • Lack of professionalism of staff
  • Quality of merchandise and customer service
#1166603
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