Manufacturer: Sears Home Services Category: Warranty Clear all filters (61 of 61 reviews match)
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Cannot get contractor to answer or return calls; several calls to the Sears Home Warranty people; put on hold and cut-off. No call back even though they have my phone number. Called again agent said they sent message to prior agent to call me back. No call. Called...
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Anonymous
Anonymous

I have been posting about this for months. Sears sells the warranty nothing is ever covered. It is sold thru cross country and the small print excludes everything. Contact the...

1.0
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Sears Home Services Warranty
I liked
  • Nightmare
I didn't like
  • Obvious deceptive practices once trying to resolve claim
  • Inability to repair
  • Quality of product
#1062141
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purchased the whole home policy from Sears. Called to make a claim for my oven. The digital keypad was dead. They sent out a tech from a 3rd party repair company, also a scam... they collected my deductible of $100 said they needed to order a new mother board. Then...
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Anonymous
Anonymous

I have been posting for months about this scam. The warranty company uses every excuse not to cover a broken item. You will not get it covered and will be out the money you pa...

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Sears Home Services Warranty
#1054556
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And when the appliance can't be repaired they will use every loophole or try to convince you that it is not covered. Call and get a refund now on your extended warrantys when they are out of business or you need to use it you will not get what you paid for or get...
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Sears Home Services Warranty
#1039735
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Sears Home Services Warranty Review

#539622
My range has smear marks in side the glass door. I had it delivered in march but I am disabled ax and barely use it. I called and I have warranty but they said this is not covered. I did not spill anything. Very dissatisfied. Just had sears remodel my kitchen paid 17 plus and still working on issues. Would like range fixed for no payment. Not happy kathyprochazka@comcast.net
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scam scam scam town and country and sears are never going to repair anything under this warranty.we are 4 months in several days off work to meet repair techs and can not even begin to tell you all the reasons they give as to why they can not repair. Goes from sears...
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Anonymous
Smitty

Another example of why Sears is failing fast. They receive a disproportionate number of complaints on this website with many of them sounding eerily similar to yours. There is...

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Sears Home Services Warranty
#1029343
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Best scam going, sears sells the warranty and then sells it to cross country.Cross country uses people that don't know how to repair anything. Then they do not cover anything. The price you pay for the warranty and the deductible works out to more than if you purchased...
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Sears Home Services Warranty
#1012522
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I GOT THE SEARS HOME PLAN, PAID THE MONTHLY FEE FOR 5-6 MONTHS THEN REQUESTED A REPAIR. THE ICE MAKER BROKE AGAIN. TECH CAME IN, LEFT SAYING HE WAS GOING TO HIS TRUCK AND NEVER RETURNED. SAID PARTS WERE MISSING, FUNNY I WAS NOT TOLD ANYTHING. THEN THE DISHWASHER, TECH...
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Sears Home Services Warranty
#1002906
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I decided to purchase whole home appliances services plan from sears after I talk to customer services department and they told me that it is cover all issue or replace it no matter what.When I have technician come out to replace my Kenmore fridge water valve for ice...
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Sears Home Services Warranty
#973379
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DO NOT PURCHASE THIS WARRANTY, IT IS FRAUD.THEY DO NOT COVER YOUR FIRST VISIT AND WHEN YOU TRY TO CANCEL THEY GIVE YOU THE RUN AROUND. I WILL NEVER DO BUSINESS WITH SEARS AGAIN. WHEN YOYU CALL FOR A REPAIR THEY UPSELL YOU THIS WARRANTY TELLING YOU YOUR FIRST VISIT...
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Sears Home Services Warranty
#823086
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I had a broad window of 8 - 5 to fix my riding mower so I took the day off. When I checked their website thismorning, my appointment window was updated to between 2:15 and 4:15--fine. I checked again after 2:30--now my window has moved to between 3:15 and 5:15. AT...
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Sears Home Services Warranty
#810283
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I had an appointment with Sears Home Service to fix my dryer. I am on my 5th call to Sears because no technician came for the appointment that was scheduled between 1 - 5 pm. It is now 6:32 pm and the computer generated voice says that the technician is expected...
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Sears Home Services Warranty
#804972
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