Update by user Nov 25, 2015
Please note this was the Sears in Tanforan Mall- San Bruno, CA
Original review posted by user Nov 25, 2015
PLEASE BE CAREFUL
My parents' home almost burned down because of the negligent thugs Sears sent to "install" a stove.
The stove was not properly installed. As a result, the lights went out, PGE was called.
PGE's Tech advised that the Sears' techs could have burned down our house down because of their negligent horrible job.
Now we have to call an electrician and get a new electrical panel.
The time, money, and stress that has been aquires throughout this ordeal is ridiculous.
We go to Sears and they offer us a $20 gift card.
Sears values my family at $20.
Horrible job and worse customer service.
Reason of review: Poor customer service.