Product: Sears Home Services Refrigerator Warranty Clear all filters (0 of 17 reviews match)
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After several service call for my Refrigerator SHW decided to replace the refrigerator or refund me $943.83. I chose the money to replace it with the one I wanted. SHW stated they sent the check dated 7-31-18. August I called 3 times, each times I was told I had to...
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2.0
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Sears Home Services Refrigerator Warranty
#1389265
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I just bought a new refrigerator and took a new warranty with the manufacturer not this fake company, I will file a lawsuit against them for damages. I hope everyone keeps posting so they will not cheat anyone else. I suggest we file a class action lawsuit against the...
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1.0
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Sears Home Services Refrigerator Warranty
I didn't like
  • Customer service - no ability to talk to anyone with authority
  • Worst possible service
  • Service for repair-
#1234695
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Sears Home Services - Service Agreement is a SCAM!!!
I was sold a lemon and im NOT PROTECTED and i purchased the extended warranty and im still NOT PROTECTED. All that junk sears states on the agreement brochure about "being protected" is a scam and a hoax!!! They sold me a piece of junk, they know it and they have done...
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2.0
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Sears Home Services Refrigerator Warranty
#1215475
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Initially, I had Sears comes out to fix my refrigerator freezer door alignment. The tech checked the type of water filter cartridge and broke the dispenser. He then shut the water off to my fridge saying that I now needed to have a new water supply purchased and...
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1.0
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Sears Home Services Refrigerator Warranty
I didn't like
  • Terrible contractors and employees are liars
#1204106
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Sears Home Services - Bad service

Going on a month without fridge. Purchased Sears extended warranty they have rescheduled my appt. twice.
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Sears Home Services Refrigerator Warranty
#1147738
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They convinced me to buy a Home Warranty. I've heard good things about home warranties and though, "why not". Biggest mistake of my life. 7 service calls, 10 1/2 weeks, cancellation and no shows by tech and still not fridge. Made it through Thanksgiving without one,...
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1.0
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Sears Home Services Refrigerator Warranty
I didn't like
  • If i could give zero stars i would never again
#1144130
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Do not stand by their extended warranty. They just do not show up to repair and trying to get another appointments futile. I have called and called and called and cannot get another appoint,ent and have been without a refrigerator for two weeks. I will never ever buy...
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Anonymous
Anonymous

Hear is a local phone number for you. Call Tom Hoyser 716-570-1391 he is a district manager in charge of home services. Rochester NY

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Sears Home Services Refrigerator Warranty
#1142901
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My refrigerator went out over the Thanksgiving holidays. A 2y/o Kenmore Elite $2100 refrigerator. I called sears for service (11/25)and they tell me that it will be Dec 12 before service could be given. I told her I was living out of ice chests and she put a request...
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h.kitchener
h.kitchener

Your fridge was out of warranty so Sears sold you an extended warrantly---as they usually do. As one commentator stated below, call a local repair company when an appliance ou...

Anonymous
Anonymous

Best thing you could have done. Call a local repair company they will be out in a day and it will cost you half of sears charges. Rochester NY

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Sears Home Services Refrigerator Warranty
#1137983
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In September, 2017, I filed a claim on my refrigerator problem. They had multiple contract technicians and tried multiple time to fix the problem, but the problem did not get fixed. A couple of days ago, I was told because the parts and fix options are no longer...
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h.kitchener
h.kitchener

Now you realize just how valuable those warranties really are. Best to save your money and not fall for these scams.

1.3
Product
Sears Home Services Refrigerator Warranty
#1121904
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Sears Home Services - Sears Warranty Home Services
I have all this documentation on my case and one representation Scott actually told me in an email that "SEARS will not issue me a refund at all costs" for their faulty refrigerator that they cannot fix and I've purchased a warranty. Each time I've called they've lied...
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Anonymous
Sam

Sears home warrantee program definitely needs to adhere to their home warrantee contracts offered. Technitians charge double of what they are supose to. Their goal is to sell...

1.1
Product
Sears Home Services Refrigerator Warranty
I didn't like
  • It was the worst experience ever
#1109622
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