Manufacturer: Sears Home Services Category: Warranty Clear all filters (4 of 4 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Been without a fridge for months and the warranty team could care less.techs are not skilled and service is horrible. Try to make an appt and they will offer you something 2-3 weeks out... or refer you to a 3rd party company that sucks just as much. So disappointing....
Read more
Anonymous
Anonymous

Contact the bbb and news media we are working on doing a story on sears and a&e factory service. There service is terrible and the warranty is useless. Rochester, NY

1.0
Product
Sears Home Services Refrigerator Warranty
I didn't like
  • Long response time
  • Customer service management
  • Lack of urgency or caring
#1066310
Reply to reviews
The only part of my sears experience that was oknwas the salesman at Sears in Countryside Mall. It was delivered during a rain storm. The delivery guys only plugged it in. I had to remove all packing materials. They left the bolts and outside packing materials laying...
Read more
1.0
Product
Sears Home Services Refrigerator Warranty
#955241
Reply to reviews
I have a sears extended warranties for a GE Monogram side by side stainless steel refrigerator model# ZFSB23DSS which I paid over $5000 for it. For more than a year I had many service calls for the same issues. My foods have been spoiled and the fridge is not cool...
Read more
Product
Sears Home Services Refrigerator Warranty
#921838
Reply to reviews
I have a Premium Service contract with Sears ($2,800 cost). Sears sent my appliances for kitchen 7 years ago. I always had great service from Sears and renewed the Service Agreement when the first one for the new appliances ran out. They were the best. July 9, 2016 our...
Read more
Product
Sears Home Services Refrigerator Warranty
#891827
Reply to reviews