Product: Sears Home Services Refrigerator Repair Clear all filters (112 of 112 reviews match)
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7 my less than 2 year old refrigerator stopped working. Called Sears to set up an appointment for repair. They said Nov.30. I said I need my fridge for Thanksgiving. Sorry all of our techs are busy. HMM must have really bad products I said. Man came on Nov.30 said I...
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3.0
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Attiude of repair person and custome service person
  • Customer service was horrendous
#1140557
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I asked for a Kenmore refrigerator repair. The repair guy came and did the inspection and told me a fan needed to be replaced. I said ok and prepaid 50% for the service and the part. After repeated phone calls to parts then to service and then to parts and then to...
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Sears Home Services Refrigerator Repair
#1139975
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What a mistake buying Kenmore appliances. Refrigerator broke and took two visits to repair under warranty contract. The warranty has a 75 deductible for any technician visit. When I attempted to cancel the contract I was informed that I would have to pay the repair...
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1.9
Product
Sears Home Services Refrigerator Repair
I liked
  • Technicians were professional and polite
#1139752
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I purchased Kenmore Elite refigerator cost us 2,600.00 had it 3 months it broke they fixed it 1.5 years later 4 service calls and about 400 so far they can't fix it. The service tech just keeps coming with new parts. The electronic board replaced the compressor...
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Sears Home Services Refrigerator Repair
#1138909
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My ice make in my refrigerator stopped working in June. A Sears repair man came to my house in July to make the repairs, it worked for a day, then no ice and then I was told I had to wait 3wks for another appointment. Since that, they have come to my home SIX times for...
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Anonymous
Eva mcphetridge 14

I have purchased this home warranty thru Sears and I have been giving the worst service jin #430868,Richard #85118 chester#74724 And Nora 300192this is the amount of people I ...

Anonymous
Anonymous

Call your local news media and the bbb. If you have a extended warranty it should fall under the lemon guarantee and be eligible for a replacement. Sears service is terrible g...

Product
Sears Home Services Refrigerator Repair
#1136451
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Had them out to replace a ice maker in my 6 yr old fridge...The man gave me a price...I had a 20@ off coupon...paid the deposit to have the item shipped to my home...he came a week later asked how I wanted to pay, told his discover...(original deposit on...
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1.8
Product
Sears Home Services Refrigerator Repair
#1131755
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The great Sears repairs my refrigerator's ice maker on the !!/6/17 on 11/8/17 the ice maker quit working called on 11/10/17 A.M. they apologized and gave me an appointment on 11/13/15 between 8A.M. and 12P.M. said fine now at 6:17 P.M. after working hours they cancel...
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1.2
Product
Sears Home Services Refrigerator Repair
#1129421
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Since my refrigerator broke two months ago they have sent 7 technicians to my house and my refrigerator is still broken. Even though I have a medical emergency which I made very clear on my first call to the warranty department. Therefore, Instead of replacing the...
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1.0
Product
Sears Home Services Refrigerator Repair
#1124107
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I have contacted Sears regarding my refrigerator not cooling or freezing. A tech came out collected deductible and said it would be 2 days to get part. Well 4 days go by still had not heard from repair company. I had to call them tech said he was on the road. He is...
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Anonymous
Anonymous

Good luck I would get a refund on your contract and use another repair company. Rochester NY

1.0
Product
Sears Home Services Refrigerator Repair
#1118294
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Best thing to do is DO NOT buy any Sears (#sears) product and for NO reason ever call Sears Home Services ( #searshomeservices ) to work on anything you need fixed. They do not care and are not reliable. New appt is not for 12/16/2017 - because it is the earliest they...
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1.0
Product
Sears Home Services Refrigerator Repair
#1114260
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