Product: Sears Home Services Refrigerator Repair Clear all filters (0 of 206 reviews match)
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I made an appointment October 16, 2018 for service on my GE refrigerator. Appointment as set for October 26. No one showed up. Rescheduled appointment now for November 06. After waiting all day, again, NO body showed up. The service rep then said the appointment will...
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Sears Home Services Refrigerator Repair
I didn't like
  • Lack of service appoint no one shows up
  • Worst service i have ever encounter
  • Service scheluling
#1397038
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I have a Kenmore Elite purchased in June 2016. I received the bad news today that I had to pay for a very expensive repair (over $1,000.00). Or purchase a new refrigerator. I was also told that there have been a large amount of complaints for this particular...
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1.0
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Unprofessional
#1395758
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I was leaving on vacation on the 10th and I wouldn't be here. now they already have repairs for the 6th why couldn't they scheld me first thing that day, they couldn'd Now its the the 8th my frig. is still leaking by the time I get home my floor may be damage. Now whos...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

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Sears Home Services Refrigerator Repair
#1376335
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Our Refrigerator stopped working on 9/1/2018. It is 3 years old so I called a repair service that received excellent reviews. He came out and told me the compressor is bad, but it is still under warranty. It has a 5 year warranty but you will need to go thru Sears. I...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

CornyPheasant
CornyPheasant

Your situation is very similar to ours. Four year old Kenmore Elite refrigerator ($2800) with more run around with Sears and the Warranty department. Long story short, is 5 mo...

1.0
Springdale,Ohio
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Reps lying to me on the phone
  • Extremely poor customer service
  • Incompetent service dispatchers and unreliable appointment times
#1376320
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I've had a NON functional refrigerator for over 3 months. Sears Home Warranty Techs come out tinker with it a bit and the refrigerator blows back out shortly after they leave. Several times techs have arrived, Sears has no account that they have even been to my home...
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2.6
Product
Sears Home Services Refrigerator Repair
#1370873
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Purchased a refrigerator two years ago this coming December. It has stopped cooling effectively so I called Sears to see about service. I was on hold for 49 min. which was all for not. I was immediately informed I was outside of its 1 yr Manufacturers warranty, and the...
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2.1
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Sales pitch for service call
#1370303
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My refrigerator stopped working and I called the home warranty number to make an appointment. I was told that an A & E Factory Service Technician would be out the next day. Once the appointment was made a technician called and said they don't provide service to our...
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1.0
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Horrible and sears lied to us and took money and gave no service
#1368961
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I called Sears to repair a broken refrigerator. They scheduled the appointment 3 weeks later. They diagnosed that the compressor needed to be replaced, ordered the part and the next appointment was 3 weeks later. They installed the new compressor, left and the...
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1.0
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Worst customer service
  • Poor service
  • Repairs taking too long
#1366654
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I had my refrigerator fixed by sears on 6/14 and then it broke down within 2 weeks, they are charging me again for the full repair and labor when they did not do a good job initially. I talked to Tim (so called I’m sure a high school drop out) who doesn’t even try to...
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1.0
Product
Sears Home Services Refrigerator Repair
#1362373
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My first real experience with them was this year in (July 2018) when our Refrigerator /Freezer stopped Cooling and Freezing. Since that time Fan, Compressor, Computer Board, Sensor, and several other parts have been replaced. This week (the 7th visit) the Repair...
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Product
Sears Home Services Refrigerator Repair
#1362120
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