Product: Sears Home Services Refrigerator Repair Clear all filters (0 of 130 reviews match)
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Sears Home Services - What a joke
Sears Home Services - What a joke
Sears Home Services - What a joke
Our refrigerator has a master agreement protection plan. It has now been broken for 7 weeks and sears has been here four times ordering parts. Friday was their latest visit. They placed all three parts that I had waited for for 21 days in the machine. It still never...
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Sears Home Services Refrigerator Repair
#1281887
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After initial recieving replacements compressor, both of them were the wrong part, because of failure to correct the proper part. On june 12 repairman said that it was the incorrect part and that it would take additional 10 days for the part. After expressing my...
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Sears Home Services Refrigerator Repair
#1281508
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I made an appointment to get my refrigerator and dishwasher fixed. Each time, Sears set the appointment. Within 24 hours, I received a email that stated the appointment was cancelled and to call them back to re-set this appointment. This has gone on for 4 times and I...
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Sears Home Services Refrigerator Repair
#1264440
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Had an issue with a 5 yr old Whirlpool fridge. Tech came out found issue, but was to busy trying to upsell to a Home Warranty. Tech even call Customer support to get them to talk me in to a Home Warranty. Finally got the tech and customer servide to understand I did...
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Anonymous
Anonymous

You got it that’s exactly how they operate. Stay far from sears and the home warranty. Rochester NY

1.4
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Whole experience
#1250218
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I set an appointment on wednesday from 1-5 pm, and they finnally did not show up. However, when i call the searshomeservice contact number, they told me that on the record, the technician wrote that he came to my house but nobody was there. It was a total lie. We have...
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Sears Home Services Refrigerator Repair
#1248886
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We bought our Kenmore Elite Refrigerator at Sears May 2017, in April 2018 our freezer stopped working. We called Sears and a repair man came a week later. He found that our compressor was no longer working. They scheduled another appointment and ordered the parts that...
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1.0
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Did not like it
#1248277
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I am so frustrasted!! We bought in 2015 a Kenmore elite fridge for 35000.00 is a junk since the begging give us problems and completely die. The technician the las time called to confirm he was on his way and never showed up. The call center that answer the calls...
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1.0
Product
Sears Home Services Refrigerator Repair
#1242751
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I have tried to schedule a service appointment for my refrigeration at a second home. Not being at the home at all times, I have provided windows of time when I will be there to receive the service representative. Sears has responded on several occasions that they are...
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Sears Home Services Refrigerator Repair
#1240738
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Hi Ive had a LG refrigerator fail since the beginning of January 2018 and its now April 23. Ive had fail appointments, rescheduled appointments. Long part wait times but then the tech get here dont use the parts and take them. Twice they have ordered a compressor and...
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Sears Home Services Refrigerator Repair
#1239580
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They sent a Technician who misdiagnosed the issue. I respectfully asked Sears to send the same or another technician because the issue had not been. Since it was the same day of the initial service I was well with the 90 day service warranty. After numerous promises...
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1.2
Product
Sears Home Services Refrigerator Repair
#1237930
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