Product: Sears Home Services Refrigerator Repair Clear all filters (112 of 112 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
My 2-1/2 year old Kenmore Elite french door refrigerator/freezer quit working on January 13th. I called a repair technician who was able to come out the next day. He could have fixed my fridge the following day but reminded me that the parts were under warranty with...
Read more
1.7
Product
Sears Home Services Refrigerator Repair
#1210574
Reply to reviews
Sears Home Services - Kenmore refrigerator
Sears Home Services - Kenmore refrigerator
Sears Home Services - Kenmore refrigerator
We purchased a brand new refrigerator from sears. We called "service" out 5 times to get the door fixed. They didn't get it fixed. Due to holidays, we couldn't have them do a home repair. I called them in February and they said warenty is void. They will not fix their...
Read more
Anonymous
CEStanley

If food gets warm 8n the refrigerator due to faulty door/seal design, a personal law suit may be necessary.

1.1
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Lied to customer
  • Truth about the warranty vs actual warranty
#1202784
Reply to reviews
Sears Home Services - Sears repair is trash!
I had an appointment for service of a broken refrigerator and freezer scheduled on 3/2/2018. The repairman showed up two days early and called my phone. He said that since I wasn't home they had to reschedule until the 12th of March. I told him I could be home in ten...
Read more
Anonymous
Anonymous

Hear is a list of local management of Sears home service phone numbers.Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 71...

1.0
Product
Sears Home Services Refrigerator Repair
#1199942
Reply to reviews
Seven months ago our two year old Whirlpool refrigerator's fan motor quit working. A "appliance repair contracted company" eventually replaced the motor after six visits to our home. A few days after making this repair the ice maker quite working. It has now been...
Read more
Anonymous
Anonymous

Contact your local news media to do a story. It has been working for many with fast results. Rochester NY

1.0
Product
Sears Home Services Refrigerator Repair
#1196143
Reply to reviews
Charged a bunch to not fix the problem.Technician rude and actually hung up on me. Technician lied that I cancelled follow-up appointment when in fact he didn't show up and called me after the time window. Technician said he could not fix the problem. Support staff...
Read more
Anonymous
Anonymous

That’s how they run it contact the bbb and local news media. Rochester NY

1.2
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Poor customer service
  • Lack of customer service
  • Feeling ripped off
#1194694
Reply to reviews
Sears Home Services is the WORST ever home repair service. We were sucked into their service when we bought a Kenmore refrigerator. For $49.-/month, they will send out a repair person if there’s a problem. Then there is a $75.- service fee for each visit, unless the...
Read more
Anonymous
Anonymous

Contact your local news media and the bbb. I just read a article that Sears is looking to unleash the hidden value in home services. I can’t wait to see what that is, god help...

1.3
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Unhelpful
  • Scam
  • Frustrating
#1189059
Reply to reviews
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
I purchased a Kenmore Elite French door refrigerator 3 years ago. It stopped working Thanksgiving 2017. 10 plus weeks and six service calls later it still doesn’t work. Our corporate liaison, Sarah (only called me after a BBB complaint) now says Sears has spent a lot...
Read more
Anonymous
Anonymous

Contact your local news media to do a story it will get you fast results. Rochester NY

1.6
Product
Sears Home Services Refrigerator Repair
I didn't like
  • Can not fix it so replace the darn thing now
#1182036
Reply to reviews
I have called Sears Home Warranty Repair multiple times over the last 6 months for the same problem - leaking refrigerator ice maker. Each time the technician "thinks" the problem is something different. Now Sears refuses to honor the repair as a recall even though the...
Read more
1.4
Product
Sears Home Services Refrigerator Repair
#1181043
Reply to reviews
I had a fridge ‘repaired’ in Sept 2017, it was not fixed.Service person came back, ordered parts. Parts arrived within two weeks. I’ve had 6 appointments since then, some I received confirmation calls on, some not. No one showed up nor called nor texted to let me know...
Read more
1.0
Product
Sears Home Services Refrigerator Repair
#1177494
Reply to reviews
I purchased a Kenmore Elite refrigerator and extended warranty less than 2 years ago. I woke up on 1/11/18 to the food in my freezer completely defrosted and a fridge that was semi cold. First service appointment set for 1/15 was rescheduled to 1/24. I was given...
Read more
Anonymous
Anonymous

Here is a number for a local manager, his name is Tom Hoyser 716-570-1391 I would also contact him and see what he can do. Rochester NY

Anonymous
Anonymous

You are only at the beginning of a long nightmare, Do yourself and all Sears consumers a favor and contact your local news media. They will help you get fast results. Rocheste...

1.0
Product
Sears Home Services Refrigerator Repair
#1175651
Reply to reviews