Manufacturer: Sears Home Services Category: Repair Clear all filters (3 of 3 reviews match)
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Bought a Kenmore Gas Range (model# 79074033312), which was part of a whole set of five appliances purchased, and oven doesn't heat. Scheduled a repair technician for 9-20-16 with a 10-2:00 window. Received a confirmation email regarding this appointment. 2:00 comes...
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I called to get service for both my range and my refrigerator/freezer. Two different technicians were sent at the same time, one for each appliance (which on its own seems incredibly inefficient and costly). The technician for the icemaker came first. He found some...
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1.0
I didn't like
  • Repair service
  • Lack of responsiveness
  • Follow-up
#901088
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After my range was repaired yesterday we have a gas leak. I called the Scheduling number and was told it would be two days to get an appointment. (two days with a gas leak!!!) The "supervisor" Jacqueline refused to do anything but adhere to the two day window. I...
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1.2
I liked
  • Repairman
I didn't like
  • Repair and scheduling department
#833250
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