Manufacturer: Sears Home Services Category: Repair Clear all filters (8 of 8 reviews match)
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My craftsman riding mower quite going, so I call the home warranty department (because I paid over $300 for a better warranty. What a bad idea that was.)and we come to the conclusion that the drive belt needs to be replaced. So we schedule a appointment (whice ends up...
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Anonymous
Anonymous

You can call and get a refund on your extended warranty. I would recommend it they won't be in business much longer and when they close you will be left with nothing. Rocheste...

1.5
Product
Sears Home Services Lawn Mower Repair
#1048096
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Than the scheduled lawn mower repair never called to update me that he was late, he came 3 hours late - this has happened before but never again as I will not be shopping at Sears. Phone service is fine but they do not deliver. They must depend on their previous...
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1.3
Product
Sears Home Services Lawn Mower Repair
I didn't like
  • Repair service and kitchen design
#931611
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I purchased both a lawn tractor and a lawn mower last April. Both are /were under warranty. The lawn mower already quit working and Sears did not honor the warranty, even though they assembled it. The tractor now has also stopped working. It was scheduled for...
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Anonymous
ServiceMan

Ask for the District Service Manager Chris Land. He should be able to help resolve the repair schedule.

1.0
Product
Sears Home Services Lawn Mower Repair
I didn't like
  • Time being taken advantage of
  • Customer escalation department
  • Horrible repair service
#915808
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Sears Home Services Lawn Mower Repair Review

#1038608
2.2
I took my lawn mower to get it repaired at the sears in garden city ny. One of their associates proceeded yo tell me i couldnt leave it to get it repaired because they needed to have at least 12 lawn mowers broken to have mine repaired what the ***?? So i have to wait until they have a bunch of broken lawn mowers before i can get mine repaired unbeatable.
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I was quoted $139 on the phone.Serviceman came out, mower wasn't starting so he checked the battery, said you need a new battery. Changed the oil, oil filter. Blew out the air filter. Did not change the spark plug, looked at the blades said they were good for another...
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Sears Home Services Lawn Mower Repair
#834198
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Wow.Been Sears customer for over 40 years and have had enough! Purchased Walk Behind Mower around 21/2 yrs ago have had to send to be repaired 2 times for same issue still issue, had parts break and looked up on website. Wrong schematic, wrong pt numbers and customer...
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1.5
Product
Sears Home Services Lawn Mower Repair
#824857
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Sears Home Services - No-Show for Husqvarna Tractor Mower Repair Appointment
Was scheduled for 12/18/15 between 1-5 (under extended warranty agreement) - spent the entire day waiting, no one from Sears ever called, even after repeated calls on my part - lost the entire day of work - sat by the phone until 6:30. Lawn has now grown beyond what...
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Sears Home Services Lawn Mower Repair
I liked
  • Repairman
I didn't like
  • Misleading information
  • Did not show for repair appointment
#757354
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I was in line waiting to be helped.The lady on the counter helped two customers before me. She was saying I was rude. Because I asked her what she was talking about when she mentioned that most of the pick ups were not ready because of the holidays. She went crazy...
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Product
Sears Home Services Lawn Mower Repair
#756693
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