Product: Sears Home Services Dryer Repair Clear all filters (16 of 16 reviews match)
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January 24th My Kenmore dryer stopped drying so I called Sears repair. Worst mistake ever in my life! I told them my unit was stacked in a small closest but they only sent one tech. He was an idiot. Instead of calling for back up he man handled my unit. Tore the thing...
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Anonymous
Anonymous

You are just at the start of a long battle with sears and Sedgwick. Hear is a list of local management of Sears home service phone numbers.Tom 716-570-1391, Mike 518-331-2341,...

1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Poor workmanship
  • Lack of urgency and caring
  • Poor service
#1211826
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Please do not go with company for their whole home service.I have had nothing but problems getting my appliances repaired. My last repair (clothes dryer) was a 10 day wait period for it to be serviced. Then the part was on back order and they could not give me an...
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1.3
Product
Sears Home Services Dryer Repair
I didn't like
  • Feeling ripped off
  • Lousy customer service
#1204423
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After five minutes he said he could not fix my dryer because it was the vent clogged in the wall going up through the ceiling. I called a ducting company to unclog the vent and company said vent is not clogged and charged me $150.00. My dryer still does not work. The...
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1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Dumb technicians
  • Customer service
#1222774
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Sears Home Services - Horrible!!

Would not hook up dryer with new parts that I paid for!!! Used old parts with holes in it! Said they don't do that kind of work !!!
Product
Sears Home Services Dryer Repair
#1196986
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Let me just tell you that the repair person you sent did not even touch my laundry center except to put his laptop computer on it and proceed to tell me it needed a ball bearing replacement. He printed out the list of parts I'd need and his estimate and oh yes that I...
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Product
Sears Home Services Dryer Repair
#1196625
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On 12/11/2017, a repair technician was sent to my residence concerning a gas dryer issue. The repair technician never opened the dryer, never used a tool, merely looked under the dryer a few times and diagnosed the problem as needing a valve assembly costing around...
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Anonymous
Anonymous

Typical sears repair I’m sure he offered you 50% off the repair if you purchased a home warranty. That is the sears scam everyone should stay clear of them. Rochester NY

1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Abominable customer service
  • Lack of knowledge
#1148550
Reply to reviews
I called sears to get a repair on my dryer that was purchased from them! The service rep offered me the option for a home warranty, sounded like a great idea! I have tried to have my dishwasher repaired using this service. 1. I tried to use the online scheduler but...
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2.4
Product
Sears Home Services Dryer Repair
I didn't like
  • Very long delays
#1117202
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They have been out at least 5 times to repair the same dryer this year. 2 of those times they have had to order a part (again same issue). After having no dryer for 2 weeks and waiting 4 hours at my house today they called to say the tech is sick. I asked why it took...
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Anonymous
Anonymous

Contact the bbb and the news media.

1.0
Product
Sears Home Services Dryer Repair
#1081641
Reply to reviews
I paid $89 for a service call on my Kenmore dryer and the technician convinced me to buy a new dryer. He even ordered it for me. I specifically asked the technician if it was a problem in ordering a new dryer when it is stacked on a different washer and that it is...
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1.0
Product
Sears Home Services Dryer Repair
#1005544
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My Kenmore gas dryer was not heating. I called Sears repair services and, in a timely matter, a technician came to my house He proceeded with the repair and in about 30 minutes told us that he replaced a heat detection fuse that had failed. He also said that the fuse...
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3.0
Product
Sears Home Services Dryer Repair
#1001705
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