Product: Sears Home Services Dryer Repair Clear all filters (0 of 17 reviews match)
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I have been a Kenmore appliance owner and promoted Sears for years as a Contractor . We purchased appliances,wood splitter, lawn mower from sears and have been held up for at least 2 weeks on deliveries and a dryer just went out(we have extended warranty) and was told...
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2.4
Product
Sears Home Services Dryer Repair
I didn't like
  • Por time lapses
#1303939
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After five minutes he said he could not fix my dryer because it was the vent clogged in the wall going up through the ceiling. I called a ducting company to unclog the vent and company said vent is not clogged and charged me $150.00. My dryer still does not work. The...
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1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Customer service
  • Dumb technicians
#1222774
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January 24th My Kenmore dryer stopped drying so I called Sears repair. Worst mistake ever in my life! I told them my unit was stacked in a small closest but they only sent one tech. He was an idiot. Instead of calling for back up he man handled my unit. Tore the thing...
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Anonymous
Anonymous

You are just at the start of a long battle with sears and Sedgwick. Hear is a list of local management of Sears home service phone numbers.Tom 716-570-1391, Mike 518-331-2341,...

1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Poor workmanship
  • Poor service
  • Lack of urgency and caring
#1211826
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Please do not go with company for their whole home service.I have had nothing but problems getting my appliances repaired. My last repair (clothes dryer) was a 10 day wait period for it to be serviced. Then the part was on back order and they could not give me an...
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1.3
Product
Sears Home Services Dryer Repair
I didn't like
  • Lousy customer service
  • Feeling ripped off
#1204423
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Sears Home Services - Horrible!!

Would not hook up dryer with new parts that I paid for!!! Used old parts with holes in it! Said they don't do that kind of work !!!
Product
Sears Home Services Dryer Repair
#1196986
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Let me just tell you that the repair person you sent did not even touch my laundry center except to put his laptop computer on it and proceed to tell me it needed a ball bearing replacement. He printed out the list of parts I'd need and his estimate and oh yes that I...
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Product
Sears Home Services Dryer Repair
#1196625
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On 12/11/2017, a repair technician was sent to my residence concerning a gas dryer issue. The repair technician never opened the dryer, never used a tool, merely looked under the dryer a few times and diagnosed the problem as needing a valve assembly costing around...
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Anonymous
Anonymous

Typical sears repair I’m sure he offered you 50% off the repair if you purchased a home warranty. That is the sears scam everyone should stay clear of them. Rochester NY

1.0
Product
Sears Home Services Dryer Repair
I didn't like
  • Lack of knowledge
  • Abominable customer service
#1148550
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I called sears to get a repair on my dryer that was purchased from them! The service rep offered me the option for a home warranty, sounded like a great idea! I have tried to have my dishwasher repaired using this service. 1. I tried to use the online scheduler but...
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2.4
Product
Sears Home Services Dryer Repair
I didn't like
  • Very long delays
#1117202
Reply to reviews
They have been out at least 5 times to repair the same dryer this year. 2 of those times they have had to order a part (again same issue). After having no dryer for 2 weeks and waiting 4 hours at my house today they called to say the tech is sick. I asked why it took...
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Anonymous
Anonymous

Contact the bbb and the news media.

1.0
Product
Sears Home Services Dryer Repair
#1081641
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I paid $89 for a service call on my Kenmore dryer and the technician convinced me to buy a new dryer. He even ordered it for me. I specifically asked the technician if it was a problem in ordering a new dryer when it is stacked on a different washer and that it is...
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1.0
Product
Sears Home Services Dryer Repair
#1005544
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