Sears Home Services Dryer Repair Reviews
after technician told me on 8/10 he did not have the part on his truck for my LG Dryer. Appt confirmed for 8-12....NOTHING, no phone call either. I called Sears and spoke with several people (clearly NOT in the USA) who only told me the system was down and they could not guarantee a technician...HUH???? This was scheduled LAST WEEK. When I asked them what this has to do with the system, they gave me some mumbo jumbo about system outages and...Read more
We bought a dryer from Sears on March 24, 2016. Three days later I had a repair man out but he couldn't find a problem. I was having an issue with the checklint light and starting it. The tech asked me if I read the manual to which I replied yes I did and it didn't answer my question. Months later I had to call them back because on the sensor cycle it wasn't drying properly and I was still having trouble starting it. Tech came out asked me to...Read more
They've came out about 10 times since January 2016 to repair my kenmore dryer. Everytime someone comes out the dryer will go out weeks later. No one seems to know what their doing. Haven't had a dryer now for 5 weeks because everytime they come out (4th time now since I've been without my dryer) they diagnose it with something new. Finally the guy decides that this time trying to fix it isn't worth it. He's comes in saying "well because I kinda...Read more
Sears Home Services Dryer Repair Review
by anonymous #862466
Schedule service appointment in April 2016 on my Kenmore dryer, the service tech fail to fix the problem instead he fixed a part that wasn't the problem, called back with my complaint, had to hold the line for at least 30 minutes then spoke with very rude customer service reps not even American! Will not recommend Sears to no one a total rip off!