I had my duct system cleaned and added UV lights last year. I have a 3 years contract on it.
Less than 10 months the UV lights stopped working. First of all I found the lights can be bought for $10 a piece and they charged me $110 for each. On several occasion I have called the Sears Home Services and made appointment to get them replaced which is under warranty. Each time they have neither call back on the scheduled day nor showed up.
That's the kind of commitment Sears provides. I recommend stay away from Sears Home Services.
Product or Service Mentioned: Sears Home Services Air Conditioner Repair.
Reason of review: Warranty issue.
I didn't like: It was the worst, Given go around.