Product: Sears Home Services Dishwasher Repair Clear all filters (33 of 33 reviews match)
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THE WORST repair company to deal with I have ever used in 50 years!!!!! Going on 1 month and dishwasher still broken. The techs have NO idea how rto fix it!!!!! They just keep ordering parts and we have a SERVICE CONTRACT. Takes weeks to get someone out then weeks to...
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Anonymous
Anonymous

How is "weeks to get someone out then weeks to get the part then weeks to get back out to install only to find out the part doesn'y fix the problem" a subjective assessment?

Anonymous
Anonymous

Most techs are salesman anymore. Sears doesn't care if you can repair the items they only care if you can up sell the customer

1.0
Product
Sears Home Services Dishwasher Repair
#1009340
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Sears Home Service has taken 27 days to fix my dishwasher for a dishwasher that was under it original warranty. The first appointment was 10 days out and when they arrived found out they had to order a part. This took an additional 17 days to get the part and schedule...
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1.0
Product
Sears Home Services Dishwasher Repair
#916389
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We bought a dishwasher from Sears in 2014, in 2015 it began falling apart. Sears sent out a contracted company to repair and they actually stole parts from our dishwasher, did not return to fix it, and it took over 2 months to get the issue resolved. Then the pump went...
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2.1
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Poor customer service
  • Service call process
  • Sears does not stand behind the warranty they charge for
#905867
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Several months ago our dishwasher flooded our kitchen because of a faulty hose connection. We were told it would be 3-4 weeks before we could get a Sears service repairman to fix the problem. The hose connection was fixed. We now have the same problem with water...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Long wait to have an appliance repaired
#887847
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I had a service tech come out to repair my dishwasher because it was not draining. The repairman struggle with removing my dishwasher and failed to put back together properly. He suggested new parts but realized the dishwasher was working. He earlier suggested I...
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3.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Abominable customer service
#887265
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Bought a maintenance contract thru sears on a dishwasher that was purchased at best buy. Dishwasher had been purchased while remodeling our kitchen but was not installed for 8 months. It quit draining after jyst 6 months of use, but since it had been purchased 14...
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1.3
Product
Sears Home Services Dishwasher Repair
#880037
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THE ABSOLUTE WORSE!!! I have a dishwasher that needed repair. First guy came out to identify the "part" that we needed. Two guys came out the next time to put in the part. They said that they couldn't get the dishwasher out and that I would have to get someone to...
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Anonymous
Anonymous

Update;Still no contact from Sears!!!!!! But was told that I would be contacted within 24 hours!!!!!!

1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Worst repair service experience ever
  • Incompetent service dispatchers and unreliable appointment times
  • Unprofessional
#827655
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It was a nightmare!!!We had them come because of our to repair a dishwasher. The repairman messed up scratched our foors. When he put it back the hose got crimped and there was water damage and mold. When he pushed it back in dented the stainless cover. We did not...
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Anonymous
Anonymous

Scratched my floors, didn't know what he was doing. Had to purchase new range after he made the problem worse.

1.8
Hayden, Alabama
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Unreliable customer service and technicians
  • How long it takes
#820726
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Don't bother wasting your time with this company. I called to scheduled service to repair a loud dishwasher. They did repair that but caused a leak in the machine. The leak took multiple calls to repair. their repair man ignored my calls after he left when the...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Customer escalation department
#817275
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I purchased an expensive dishwasher at Sears it lasted three years.I compounded the problem by buying a service contact with Sears. Two cancelled service calls later (they cancelled at the last minute of the scheduled time frame) I had to call them to find out why they...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Inability to repair
#816375
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