Product: Sears Home Services Dishwasher Repair Clear all filters (0 of 43 reviews match)
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Last week of March 2018, I schedule service due to a dishwasher not moving past the 1 minute on Rinse cycle. April 9th, technician comes out. I pay $400 for 2 parts that need replacing. Service #41585489. Tech #0008254. Part comes in & follow up to install parts on...
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Anonymous
Anonymous

$400 would buy a new dishwasher!

ThinkableOtter
ThinkableOtter

I have had a very similar customer experience as this review. Sears needs to die a slow and methodical death and go out of business. I will never buy another thing from Sears....

1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • That there were no solutions after 4 calls to escalation queue
  • Lack of interest and value show of my time
  • Overall experience
#1256178
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Had a technician come out to fix my dishwasher. Unfortunately about 2 months after it was fixed it broke again. Scheduled an appointment technician did not show up. Scheduled another appointment, technician did not show up again. Called again. I was not about to take...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

1.0
Product
Sears Home Services Dishwasher Repair
#1257538
Reply to reviews
We purchased our dishwasher in May. A month ago the dishes weren't getting clean. We called the service department and battled with them. They came out to fix it last week. They said it was our fault. We were using the wrong soap and not turning on hot water from the...
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Product
Sears Home Services Dishwasher Repair
#1302356
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I bought a Kenmore Elite Dishwasher from Sears in October 2014, for about $1,000. I bought Extended Warranty (Master Protection Plan) thru November 2019 for an additional $267. On April 30, 2018 we had Sears Repair come out to look at a leak that developed. The man...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Entire experience was a disaster
#1256028
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I have had to have someone come out multiple times to fix the same dishwasher that continues to break a few days after the technicians come and "fix" it. The most recent time (today), I stayed home from work to make sure the technician actually fixes the problem....
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1.0
Product
Sears Home Services Dishwasher Repair
#1255629
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I was charged over $180 to clear the clogged lines for an Amana dishwasher. Clearly it wasn't going to take log enough to justify that much "labor," and the repair person wouldn't answer when I asked "how long?". He said the rate is just specified by job code/Sears...
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Anonymous
Anonymous

They charge double what most would then offer you 50% off the repair if you purchase a whole house warranty. Stay clear use a local repair company. Rochester NY

1.3
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Price attitude
#1221261
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Dishwasher has been not working for a month and a half (glad is not my fridge), the technician (subcontractor) has been in my home 3 times and every time there is a different part he needs (blaming Sears for the service). Customer service representatives do not care...
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Product
Sears Home Services Dishwasher Repair
#1239305
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I contacted Sears on Jan 2 for a dishwasher repair. The repairman arrived on the 3rd. He misdiagnosed the problem and it worked for 2 days. Since there is a guarantee on repairs and I had already paid for it I called for a f/u. I had to wait until the 10th. That person...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Incompetent technicians
  • Customer service is poor
#1173876
Reply to reviews
On December 6 10:54am (EST) I called Sears home repair to schedule an appointment for a dishwasher repair. The agent verified me to confirm that she had the correct account and address. She confirmed the following day (December 7 between 8am and noon) for the repair....
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h.kitchener
h.kitchener

There are many small appliance repair guys all over the place. Ask around. When you call Sears, they always try to sell you the home warranty because they make alot of money f...

3.8
Product
Sears Home Services Dishwasher Repair
I liked
  • Repair guys do a good job
#1143927
Reply to reviews
I called Sears about my dishwasher that was leaking, told the person on the phone this, she asked if I could see the gasket I said no because I didn't see anything & didn't know where it was suppose to be. They gave me an appointment for 3 weeks from the day that I...
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1.0
Product
Sears Home Services Dishwasher Repair
#1103108
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