Product: Sears Home Services Dishwasher Repair Clear all filters (35 of 35 reviews match)
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I contacted Sears on Jan 2 for a dishwasher repair. The repairman arrived on the 3rd. He misdiagnosed the problem and it worked for 2 days. Since there is a guarantee on repairs and I had already paid for it I called for a f/u. I had to wait until the 10th. That person...
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1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Customer service is poor
  • Incompetent technicians
#1173876
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On December 6 10:54am (EST) I called Sears home repair to schedule an appointment for a dishwasher repair. The agent verified me to confirm that she had the correct account and address. She confirmed the following day (December 7 between 8am and noon) for the repair....
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h.kitchener
h.kitchener

There are many small appliance repair guys all over the place. Ask around. When you call Sears, they always try to sell you the home warranty because they make alot of money f...

3.8
Product
Sears Home Services Dishwasher Repair
I liked
  • Repair guys do a good job
#1143927
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I called Sears about my dishwasher that was leaking, told the person on the phone this, she asked if I could see the gasket I said no because I didn't see anything & didn't know where it was suppose to be. They gave me an appointment for 3 weeks from the day that I...
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1.0
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Sears Home Services Dishwasher Repair
#1103108
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We bought a home in January, signed up for Sears Home Warranty in March, and made a claim on my dishwasher. I was misinformed by the original guy I spoke to who signed us up and filed the claim. I was told 49.99 a month and 80 per service fee for them coming out, was...
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Anonymous
Anonymous

I have been warning for months about the home warranty it's a scam that covers practically nothing. Contact a lawyer the bbb and the news media sears is going under they are p...

1.0
Product
Sears Home Services Dishwasher Repair
#1083516
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Sears Home Services - Sears sucks

My dishwasher has been in disrepair for a month depending on Sears repairmen to do their job. it seems to be that their incompetent. they take one issue and it ends up creating additional problems.
1.0
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Warranty
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Sears Home Services Dishwasher Repair
#1130199
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We have a contract for our dishwasher, and have _never_ been able to get Sears to fix it. Our dishwasher has been broken for a month for a trivial problem (impeller broken). We've now had two service calls and each time the repairperson doesn't agree on what's wrong...
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Anonymous
Anonymous

Call and get a refund on your contract. They will never get it fixed, use the refund money to pay a reputable service company and run from sears forever. You will be happy you...

1.0
Product
Sears Home Services Dishwasher Repair
#1091433
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Repair tech came to fix dishwasher. It wasn't filling with water and hence not cleaning dishes. Tech from sears at 1-800-4my-home told us it was a bad control board and repairs would be $347. I told him I'd have to sleep on it. Next day I called back to proceed...was...
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Anonymous
Anonymous

Sears is known for giving a high estimate and then offering you a 50% discount if you purchase the house warranty. They are crooks and you are correct the repair men are inexp...

1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Bad policies
  • Company with no common sense
  • Feeling ripped off
#1077564
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This time I scheduled repair because the dishwasher does not drain and is full of dirty rotting water . the soonest appointment is in over 2 weeks...by then this rotting stinky water filled dishwasher will be moldy and full of rotting water and bacteria and will be...
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Sears Home Services Dishwasher Repair
#1102455
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Bought new dishwasher from Sears 9/16. Needed service 6/17. Technician came out in several days, diagnosed problem, ordered part and came out two weeks later on 6/23/17. Fixed problem. Same problem again on 7/21/17. Called for service on 7/22/17. Appointment for...
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Sears Home Services Dishwasher Repair
#1079970
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Technician said wrong part put in dishwasher by previous sears repairman...shorted out. Scheduled appt for today 8/24 and ordered parts. Had an appt for 8-12....as parts had to be shipped. Appt made by technician 10 days ago. Called said 3:00....checked at...
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WP2008
WP2008

We are sorry to hear of your experience, please do continue to work and speak with the plan administrator for assistance or additional information about your contract. The ser...

Anonymous
Anonymous

Call the bbb and news media Rochester NY

1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Lousy customer service
  • Missed appointment time
  • No call
#1078864
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