Product: Sears Home Services Dishwasher Repair Clear all filters (33 of 33 reviews match)
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I called Sears about my dishwasher that was leaking, told the person on the phone this, she asked if I could see the gasket I said no because I didn't see anything & didn't know where it was suppose to be. They gave me an appointment for 3 weeks from the day that I...
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1.0
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Sears Home Services Dishwasher Repair
#1103108
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This time I scheduled repair because the dishwasher does not drain and is full of dirty rotting water . the soonest appointment is in over 2 weeks...by then this rotting stinky water filled dishwasher will be moldy and full of rotting water and bacteria and will be...
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Sears Home Services Dishwasher Repair
#1102455
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We have a contract for our dishwasher, and have _never_ been able to get Sears to fix it. Our dishwasher has been broken for a month for a trivial problem (impeller broken). We've now had two service calls and each time the repairperson doesn't agree on what's wrong...
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Anonymous
Anonymous

Call and get a refund on your contract. They will never get it fixed, use the refund money to pay a reputable service company and run from sears forever. You will be happy you...

1.0
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Sears Home Services Dishwasher Repair
#1091433
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Sears Home Services - Sears sucks

#1130199
1.0
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My dishwasher has been in disrepair for a month depending on Sears repairmen to do their job. it seems to be that their incompetent. they take one issue and it ends up creating additional problems.
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Sears Home Services Dishwasher Repair Review

#917969
1.0
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I bought my Kenmore Elite washer and dryer 2010 also purchased the protection plan ... my washer broke and it's been a month of no service they are the WORST company for repair service ... I can see why Sears is going out of business ... I'm going to cancel my protection plan and sell my washer and dryer and never go into another Sears store again ... they won't be around much longer
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Sears Home Services Dishwasher Repair Review

#883861
Scheduled a date to have my sears kenmore repaired through the online system. Was given an fee of 59 dollars to diagnose the problem. The dishwasher wasn't getting water. He spent about 10 mins working on it. It was a nut that had come on screwed . I WAS CHARGED 149 dollars. Seems very expensive considering the length of time worked on the dishwasher and no parts were needed.
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We bought a home in January, signed up for Sears Home Warranty in March, and made a claim on my dishwasher. I was misinformed by the original guy I spoke to who signed us up and filed the claim. I was told 49.99 a month and 80 per service fee for them coming out, was...
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Anonymous
Anonymous

I have been warning for months about the home warranty it's a scam that covers practically nothing. Contact a lawyer the bbb and the news media sears is going under they are p...

1.0
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Sears Home Services Dishwasher Repair
#1083516
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Bought new dishwasher from Sears 9/16. Needed service 6/17. Technician came out in several days, diagnosed problem, ordered part and came out two weeks later on 6/23/17. Fixed problem. Same problem again on 7/21/17. Called for service on 7/22/17. Appointment for...
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Sears Home Services Dishwasher Repair
#1079970
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Technician said wrong part put in dishwasher by previous sears repairman...shorted out. Scheduled appt for today 8/24 and ordered parts. Had an appt for 8-12....as parts had to be shipped. Appt made by technician 10 days ago. Called said 3:00....checked at...
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WP2008
WP2008

We are sorry to hear of your experience, please do continue to work and speak with the plan administrator for assistance or additional information about your contract. The ser...

Anonymous
Anonymous

Call the bbb and news media Rochester NY

1.0
Product
Sears Home Services Dishwasher Repair
I didn't like
  • Lousy customer service
  • Missed appointment time
  • Repair
#1078864
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Repair tech came to fix dishwasher. It wasn't filling with water and hence not cleaning dishes. Tech from sears at 1-800-4my-home told us it was a bad control board and repairs would be $347. I told him I'd have to sleep on it. Next day I called back to proceed...was...
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Anonymous
Anonymous

Sears is known for giving a high estimate and then offering you a 50% discount if you purchase the house warranty. They are crooks and you are correct the repair men are inexp...

1.0
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Sears Home Services Dishwasher Repair
I didn't like
  • Company with no common sense
  • Feeling ripped off
  • Bad policies
#1077564
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Purchased a new dishwasher less than a year ago for more than $1000. Soap dispenser will not open to allow me to put soap in. Called SEARS and was given an appointment for today, 19 April, from 8:00 AM to 12:00 for a technician to make the repair. Wife took vacation...
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Anonymous
Anonymous

Contact the news media they will want to hear your story. Sears has a bad reputation of this sort of practice. Rochester NY

3.0
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Sears Home Services Dishwasher Repair
I didn't like
  • Untimely cancellation of repair and time to repair
#1036291
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Dishwasher , no water going in. Service man turn on the dish washer went thru the knob cycles then said It would cost $259.00 for a new valve. ? This all happen in 15 min. He offered me a 20% off coupon if i bought a new one from Sears. (?) Or take the house insurance...
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h.kitchener
h.kitchener

Sears, and probably all others love to sell you this "insurance" because they make alot of money from it. You made the correct decision, tho you could have just purchased a ne...

2.0
Product
Sears Home Services Dishwasher Repair
I liked
  • Polite and friendly repairmen
#1020758
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My dishwasher worked fine for about 6 months. Then...! I Just had the extended warranty person here for the 3rd time! 1) He's suggesting I use the dishwasher soap packets instead of the more reasonably priced powder. I wouldn't have bought the dishwasher if it required...
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Product
Sears Home Services Dishwasher Repair
I didn't like
  • Failure to provide good product
  • Product a dud
  • Warranty people do not believe in the product
#1017576
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