Manufacturer: Sears Home Services Category: Repair Clear all filters (6 of 6 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Technician was here yesterday, but could not fix our central AC, which is under their full protection plan.We explained we had to pick our G'kids up in the afternoon and tech said no problem, he had an 6AM to 12pm appointment open. Their web site is great and until...
Read more
3.2
I liked
  • Technician was friendly
I didn't like
  • Missed appointment time
#936481
Reply to reviews
I have been trying to get my Central Air fixed since June and it is now mid August.The pipes keeps freezing even when set at a temperature of 76. The sub contractor has come out 3 times and have not been able to fix the problem so under the warranty at this point they...
Read more
On several occasion I have called the Sears Home Services and made appointment to get them replaced which is under warranty. Each time they have neither call back on the scheduled day nor showed up. That's the kind of commitment Sears provides. I recommend stay away...
Read more
1.0
I didn't like
  • It was the worst
  • Given go around
#893757
Reply to reviews
I asked Sears Home Services to come and check out my AC unit. Technician came, and gave me an estimate of $2100 for compressor replacement. However, when called to get the repair done, the next guy comes, and Sears can't replace just the compressor and would charge...
Read more

This was my email to Sears Home services; Just canceled my home warranty with you. I will never do business with Sears in any kind of way again. I have thousands of dollars worth of tools from you in my garage I've purchased over the last ten years. I will never buy...
Read more
1.1
I didn't like
  • Poor service
  • Customer service management
  • Lack of tech knowledge
#846795
Reply to reviews
We had central air conditioner installed a year ago.When water appeared below the condenser, two Sears technicians showed up, saying it was the installer's error. The condenser was gravity-fed, and tilted the wrong direction, spilling water on the floor. The tech said...
Read more
2.0
I didn't like
  • Denied warranty service
  • Property damage
#706323
Reply to reviews