Sears Home Services Air Conditioner Installation Reviews

1.5
(3 reviews)
Price Affordability
Service Scheduling
Product or Service Quality
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They lie, they lie, they lie...Don`t fall on their super smart salespeople. I read the reviews and almost not buying it than salesperson got me. They installed it wrong, and it took me and almost one year to fix it, still they did not, and i bought 5 year warranty. So ***, go buy from small companies, mostly local ones, at least they have decency to come and check. Do not ever buy anything from sears!!! and what abour their managers!!, salesman...
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Stay away from these clowns if you value your money and property. I live in East central Indiana and wanted a new HVAC system installed thought the company would be from Indianapolis, but no the "project coordinator" and that term is used very loosely is an asshol* from Louisville, KY and the *** that they have do installs in my area is from over 2 hours away in Columbus, IN (Affordable Air, stay away from this ***). Find an Amish crew and have...
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I spent $8000 on having Sears install a new central air and hearing unit for the upstairs of my house. Have had problems since the start with two rooms either being way too hot (in summer) and way too cold (in winter). Core of the problem with Sears is that the local sales guy is unrelated to the service people who are available on a 800 number scattered around the country, and the support contractors, and local staff. In the past 18 months, I...
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1.7
I didn't like
  • Difficulty of getting follow service
  • Poor follow up
  • Disconnect between sales and service
#750071
Their bid came in $1700 over the other three bids we got for our A/C unit. We told her no thanks. She said there were $1500 in rebates but we needed to wait until after installation to file the paperwork because we needed the serial number of the unit. We went with them because the warranty was better than the others and the final cost would only be $200 more with the promised rebates. When we contacted her later she said she no longer works for...
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i should have read the reviews before I called Sears to get a quote for air conditioners. No wonder they are so bad. The Sears website clearly advertises. "Prices for Sears heating and cooling Systems range from $2,257 to $5,995." Includes installation. I even confirmed this with the person who set the appointment. Beware. The Sears web page is a complete bait and switch. The guy came out, wasted 21/2 hours of my time, and gave me a quote for...
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