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Bought a fridge early March, broke early April, repair appointment keeps getting pushed back 2 weeks at a time, next appointment will be 2 months to the day of the fridge breaking. Why would anyone ever buy from sears its no wonder why they are going out of business....
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1.1
#1264177
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My LG refrigerator started flashing 88888 on the water dispenser panel. Unbeknownst to us when this occurs, the contents in the fridge freezes. In order to stop the flashing out have to unplug the refrigerator. It resets itself. We’ve had a service tech out 3 separate...
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1.0
#1260457
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Had an issue with a 5 yr old Whirlpool fridge. Tech came out found issue, but was to busy trying to upsell to a Home Warranty. Tech even call Customer support to get them to talk me in to a Home Warranty. Finally got the tech and customer servide to understand I did...
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Anonymous
Anonymous

You got it that’s exactly how they operate. Stay far from sears and the home warranty. Rochester NY

1.4
I didn't like
  • Whole experience
#1250218
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I made an apt to repair an ice maker on a refrigerator 2 weeks ago and the apt was from 10-2 pm. At 150 pm, I called Sears to ask if they were coming and the lady said yes and they will call you when they were on their way. I said I only could be home until 3 pm. I...
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1.0
#1258717
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Bought a kenmore double door with freezer on bottom, stainless steel. Spent 500$ on extended warranty. They promised if we need to use the warranty they would have a tech here in 24 hours whenever a problem occurred. Second year of owning it. Fridge quit. Called the...
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1.0
#1259299
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Needed a tune-up for my craftsman riding mower. Seemed fair $200.00 for a tune up. It worked just fine, but need new blades, etc. I would have done it myself, but im a 65 y.o. female and the mower is just too heavy. Technician came out, serviced it, and i put it away....
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3.0
#1255545
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I got another bill from sears for $49.99. Paying on a Home warranty for nine months now and stupid me didn't realize that I had paid them of five months ago. I was told the warranty was going to cost me $199. For one year and after paying what I thought was my last...
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#1248149
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We bought the recliner from Sears. Sept 2016, nearly 700, 681.00 The first chair was delivered, beige, rather than dark brown, which we picked out. In Dec. 2016 the arms began to pull apart at the seams. Finally the repair person came in March to fix and replace both...
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1.5
I liked
  • Run around after run around
  • Still no repair
I didn't like
  • Then no appointment for the repair
  • Promised and repair person here
#1230814
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Sears Home Services - Service Agreement is a SCAM!!!
I purchased a new fridge on 2/3. Brought it home and it doesnt work. Tech came and said it's not repairable. Contacted store.. NOTHING Contacted sears about my master service agreement NOTHING.. they keep me on hold for hours each time i call hoping i will hang up....
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2.0
#1215475
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We purchased a Craftsman riding tractor mower in May 2017. Had to have transmission replaced in October 2017 as it would not go in reverse. Technician said it was a reoccurring problem with this model. So, same thing happening again in April. They canceled appt today...
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h.kitchener
h.kitchener

"Nothing runs like a Deere." I once bought a lawn tractor from Sears. Terrible mistake. I put it out by the road with a "for free" sign on it and it was swiftly picked up by s...

1.0
#1242394
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