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Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Never use sears for any remodel/Home Improvement. We had the laminated kitchen remodel done for close to 12,000.00. The lifetime warranty is for materials only not the labor to fix. Within a year the glue had failed and now they want 100 just to assess what will take...
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1.0
I didn't like
  • Kitchen remodel
  • Price
  • Warranty
#1207972
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Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
1.Keith M. emailed me July 24th stating he had "... instructed Ron S. to go over something he hoped I would like"... in lieu of cancelling the project after I felt uneasy in how process was being handled from the beginning: •I again attempted to cancel the contract...
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1.7
#1257255
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Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
I purchased a Kenmore Elite French door refrigerator 3 years ago. It stopped working Thanksgiving 2017. 10 plus weeks and six service calls later it still doesn’t work. Our corporate liaison, Sarah (only called me after a BBB complaint) now says Sears has spent a lot...
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Anonymous
Anonymous

Contact your local news media to do a story it will get you fast results. Rochester NY

1.6
I didn't like
  • Can not fix it so replace the darn thing now
#1182036
Reply to reviews
I have purchased my oven from sears on November 2017, I have been going back and forty with sears protection department. They haven’t been to replace my new oven. Due to flames inside while I was cooking “ please se me the video attached “ it winter break my kids are...
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Anonymous
Chris

I don't think anyone reading this will understand your problem. I would suggest using correct grammar and full sentences next time. So there was a fire in your oven and now al...

1.0
#1157156
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On June 26, our washer suddenly refused to work. LG directed me to two companies in the area that were authorized repair reps. Both were busy and didn’t get back to me, so 48 hours later, I was casting about for a repair solution and came across Sears. Sears arrived on...
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2.0
I liked
  • Technicians had good attitudes
I didn't like
  • Scheduling
  • Refund process
  • Incorrect parts
#1131907
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Sears Home Services - Never finished job don’t hire sears
Sears Home Services - Never finished job don’t hire sears
Sears is just terrible now and I wish the old sears was back because sears used to be highly reputable but now I’m giving them a complete failure! I’m in the process of suing the home improvements section. Story just too long to show the awful job and customer service...
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Anonymous
Viciferg1

We had to run through many phone calls to get to the managers manger. Who was not helpful but got the managers in gear to give us the breakdown of the 40k we spent. Now to f...

1.5
I liked
  • How sear was 10 yrs ago
I didn't like
  • Blatant disregard of customers time long delay in service
#1162081
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Sears Home Services - Fire hazard kenmore dryer 700 series burning close
Complaint Submitted Your complaint has been submitted and assigned the ID 12531496. For your reference, a copy of your complaint appears below. You will also receive an email with a link that you may use to view this complaint. The complaint is being handled by the...
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Anonymous
Anonymous

Hear is a local phone number for you.Call Tom Hoyser 716-570-1391 he is a district manager in charge of home services.I would also contact your local news media and the bbb.Ro...

1.0
#1151949
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Sears Home Services - Kenmore refrigerator
Sears Home Services - Kenmore refrigerator
Sears Home Services - Kenmore refrigerator
We purchased a brand new refrigerator from sears. We called "service" out 5 times to get the door fixed. They didn't get it fixed. Due to holidays, we couldn't have them do a home repair. I called them in February and they said warenty is void. They will not fix their...
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Anonymous
CEStanley

If food gets warm 8n the refrigerator due to faulty door/seal design, a personal law suit may be necessary.

1.1
I didn't like
  • Truth about the warranty vs actual warranty
  • Lied to customer
#1202784
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Sears Home Services - Service Agreement is a SCAM!!!
I purchased a new fridge on 2/3. Brought it home and it doesnt work. Tech came and said it's not repairable. Contacted store.. NOTHING Contacted sears about my master service agreement NOTHING.. they keep me on hold for hours each time i call hoping i will hang up....
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2.0
#1215475
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Sears Home Services - Horrible service and customer service
Your Clearwater, Fl repair store charged me $400 and the appliance is still broken. They are saying there is absolutely nothing they can do to either remove and refund the part they installed that clearly didnt fix the issue or offer any kind of discount for waisting...
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1.0
#1207269
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