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Sears Home Services - Liars
Sears Home Services - Liars
Sears Home Services - Liars
Sears Home Services - Liars
Sears Home Services - Liars
Here’s a warrantee indicating to me over the phone that there is no contract and I can cancel anytime also she indicated the first month is only covered for $500 worth of coverage after that is 10,000 they lied about this tune they will n {{Redacted}} they come more...
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Anonymous
Anonymous

Good luck they will be gone by the end of the year. Frank Rochester NY

#1388822
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Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Sears Home Services - Horrible Kitchen Remodel
Never use sears for any remodel/Home Improvement. We had the laminated kitchen remodel done for close to 12,000.00. The lifetime warranty is for materials only not the labor to fix. Within a year the glue had failed and now they want 100 just to assess what will take...
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Anonymous
Jim

Take some Woodworkers glue, brush it on the back of your loose laminate and take some good quality tape and secure the laminate to the cabinet, make sure the laminate is press...

1.0
I didn't like
  • Kitchen remodel
  • Warranty
  • Price
#1207972
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Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
Sears Home Services - Cabinet Refacing
1.Keith M. emailed me July 24th stating he had "... instructed Ron S. to go over something he hoped I would like"... in lieu of cancelling the project after I felt uneasy in how process was being handled from the beginning: •I again attempted to cancel the contract...
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1.7
#1257255
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Sears Home Services - Trash Compactor
My trash compactor quick working and I have a home warranty plan with Sears. It also shows Sears on my plan. They had send a tech out within the week. He stated my compactor couldn't be repaired so he had called in and told them that. Two days later I received a phone...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

#1348052
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Sears Home Services - TURNER PLUMBING JACKSONVILLE FLORIDA CREATED A DISASTER IN MY HOME
They came out to check for a leak in my laundry room and left the hose to the washing machine not connected. When I went to use the machine water leaked in my home through the vents and into my living room. When I called for assistance I was told to call the office on...
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1.0
I didn't like
  • Incompetent technicians
  • Sears home warranty program
#1384315
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Sears Home Services - What a joke
Sears Home Services - What a joke
Sears Home Services - What a joke
Our refrigerator has a master agreement protection plan. It has now been broken for 7 weeks and sears has been here four times ordering parts. Friday was their latest visit. They placed all three parts that I had waited for for 21 days in the machine. It still never...
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#1281887
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Sears Home Services - No concept of customer service
The only customer service concept their agents have learned is to listen, and then apologize for the inconveniences. I'm not prejudice in any way, however, due to the foreign accents I consistently encounter when calling their home service warranty division, I do not...
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1.3
I didn't like
  • Inflexibility of customer service and their supervisor
#1278392
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Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
Sears Home Services - Ripped off by Sears! Unbelievable!
I purchased a Kenmore Elite French door refrigerator 3 years ago. It stopped working Thanksgiving 2017. 10 plus weeks and six service calls later it still doesn’t work. Our corporate liaison, Sarah (only called me after a BBB complaint) now says Sears has spent a lot...
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Anonymous
Anonymous

Contact your local news media to do a story it will get you fast results. Rochester NY

1.6
I didn't like
  • Can not fix it so replace the darn thing now
#1182036
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Sears Home Services - Bad Installation
Sears Home Services - Bad Installation
Thirteen months after my over was installed it stopped working. I felt that I had no option but to by a warranty. I did not purchase it at the time I purchased the oven because the warranty is $300 per year. When the Sears repair person came they said the oven had not...
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Anonymous
jeff

Don't just take it. Sue them in small claims. EVERY Sears is a real Sears, but the company is close to bankruptcy and likely playing the deny-deny-deny card as much as they ca...

Anonymous
Winyan Waste Hopa

Home Maintenance Service/Warranty/Protection Agreements(If Applicable to your situation & problem):https://www.consumer.ftc.gov/articles/0252-warrantiesRemember the approach, ...

1.9
#1257357
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On June 26, our washer suddenly refused to work. LG directed me to two companies in the area that were authorized repair reps. Both were busy and didn’t get back to me, so 48 hours later, I was casting about for a repair solution and came across Sears. Sears arrived on...
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Anonymous
Anonymous

Here is a list of local management to contact, Tom 716-570-1391, Mike 518-331-2341, Lisa 585-455-1711, Darlyene 585-424-0912, Mark 716-536-0159, Bob 716-866-8105, Barb 585-274...

2.0
I liked
  • Technicians had good attitudes
I didn't like
  • Scheduling
  • Competence in solving issue
  • Refund process
#1131907
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