Sears Home Services - Review about Sears Air Duct Cleaning Services from Colorado Springs, Colorado

316 of 970 Sears Home Services reviews

Sears verbally promised to use AGITATION to loosen dirt and deposits in my ducts, but did not and did such a poor job with my duct cleaning that they were out of my home in 35 minutes.They wanted to come back, but I declined since they then said that they have no ability to use agitation to clean my ducts.

I've gone back and forth with their representative, Rhonda Harris, for a refund, but to no avail. So much for customer satisfaction! Her letter to me even specified, "If the issues or problems persist, then there is a possible partial ir full refund.". Sears has done nothing but to hope that I relent.

Poor, poor service and poorer customer service. Save your money for a reputable company, but don't give it to Sears!!

Horrible, horrible experience!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Staff
Exchange, Refund and Cancellation Policy
Customer service
Website
Price Affordability
Warranty
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
More

Reason of review:
Bad quality
Product or service
Sears Air Duct Cleaning Services
Review category
Cleaning Services
review #680915 by

Author wants to be contacted by the company. Learn more

Had an experience with Sears Home Services? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
316 of 970 Sears Home Services reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Sears Home Services. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Sears Home Services.
Filing a new complaint about
×