Sears Home Services Reviews about Repair
Called to have 2yr old kenmore frige repaired, had apointment on sep 15 that no tecnican, showed up for, call said sefvice was complited, nope it was not. So had to make another apointment for sept 20th, they better show up, i will be out of my frige for 12 days by...Read more
This company cannot get it right...Dropped our original fridge going down the stairs, damaged the new one coming up the stairs.... refused and they replaced it with a New one that was damage on the door with the glass filler... they sent a freezer door.... HELLO.......Read more
It stopped cooling around August 11th, I called Sears to have it repaired and the next appointment wasn't until August 23rd between 1 and 5pm. Around 6pm on August 23rd the repairman calls to ask me if I still want him to come by although it was late. (at this point...Read more
Sears Home Services - Terrible home service
by anonymous #1091366
I had an appointment for maintenance with my washer on Wednesday 8/23/17 from 8am-12pm. Waited for technician until 4pm still didn't show up. I had to call the service 18004MYHOME and cancel my appointment. NEVER do any business with Sears ever again...so disappointed.
Sears Home Services - Schedule appt waited all day - repairman cancelled
by anonymous #1076630
Scheduled appt 1 1/2 week before Gave time 8am - 5 pm Waited all *** day Repair man cancelled 30 min before 5 pm Ref family emergency Okay Last year I waited 2 Months after 2 cancelled Apt Omg They suck I got This warranty Becuz My husband is a Merchant Marine and deployed 8 or 9 Months out of the year They have a screwed me three 3 times They suck I am Not Paying a *** thing for the repair
Sears Home Services - Wrong diagnosis, no Sears accountability
by anonymous #1050444
The tedh said the varing fridge temp was due to a malfuntioning regulator which is easy to purchase and replace. I was happy to pay the $99 diagnositic fee. The part, ordered from Sears, using the number provided by the tech, did not fix the problem. Sears would not send the tech out to better diagnosis the fridge unless I paid again! Silly Sears, bye bye.
Sears Home Services Lawn Mower Repair Review
by anonymous #1038608
I took my lawn mower to get it repaired at the sears in garden city ny. One of their associates proceeded yo tell me i couldnt leave it to get it repaired because they needed to have at least 12 lawn mowers broken to have mine repaired what the ***?? So i have to wait until they have a bunch of broken lawn mowers before i can get mine repaired unbeatable.
Sears schedules the return of the repair man. I take of work for the third time (usually about 3 hours per ***). I wait from 1:00 p.m. to 5:00 p.m. No one shows!! I call the center and they research and tell me that he cannot make it today and that they have...Read more
I SPENT ALMOST 500.00 FOR YOUR SERVIC ON MY TV SET.I HAD 1 SERVICE CALL IN OVER 4 YEARS. I CALLED FOR SERVICE CALL AUG 28TH. THE SOONEST I COULD GET SERVICE IS SEPT 27TH. THAT IS NOT ACCEPTABLE. YOUR SERVICE PLAN STNKS. WHY NOT GIVE ME A REFUND AND CANCEL? WHAT AM I...Read more
A week later, technicians returned to repair and discovered that another part was needed. We have waited another week. In the meantime I called many times. I was polite, I was patient, I was hysterical but nothing could be done. I explained that my husband is a...Read more
I had an appointment to get my ac fixed between 7:00 am and 1:00 pm.The tech called me at 1:45 pm saying he was on the way. 2 hours latter I called dispatch and was told that the tech. went to another job and I am next. 2 more hours go by and dispatch says he is on the...Read more
My 2014 Kenmore quit working the 2nd time in the last 7 months on July 28, 2017, and I called for Sears repair. I got a repairman to look at it on Aug 10th 13 days later, to show up sometime between 8am to 5pm. I'm told the compressor has gone out again, and parts will...Read more
We've now had two service calls and each time the repairperson doesn't agree on what's wrong and can't actually fix the problem, or agrees on the problem but doesn't have the right part. So once again, we're sitting without a dishwasher for a month waiting for them to...Read more
He said he couldn't do a repair?? It was only a lightbulb. Then he transferred me to someone, not in U.S. to reschedule for Monday, 8/21. We waited all day, no one showed. When we called to find out what happened, they said the technician said he came and no one was...Read more