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#18867

I was biulled twice for a Sears Home Services repair. How can I resolve tjis problem?After the Sears Home Services repairs were made to my Sears Lawn tractor, A double billing for this work appeared on my American Express card, The billings came from a Sears location.

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Answer:
by #1694356

Regarding your problem you should contact Sears Home Services customer support by phone at 888- 577-4342 or by email at solutions@searshomeservices.com

by #1975191

I would like to speak or correspond with a member of the Transform Sears customer support team in regards to a repair on a kitchen refacing project that has been outstanding since last year. I live in Maryland and have spoken with multiple representatives with little or no results. Please contact me at: 240-305-**** or 301-379-**** - legalneeds1@***.net. John and Dianne Anderson

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Question:
#43444

How do I claim ruined food when refrigerator dies?Refrigerator and freezer died. We were told we could claim ruined food due to our protection agreement.

WE have been given the run around by Sears and are very displeased with the communication and service!! Please respond!!

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Answer:
by #1887316

As stated at sears.com, a Sears master protection agreement covers food loss reimbursement. You can receive up to $300 back for spoiled food if your covered refrigerator or freezer malfunctions.
To get more information about the Sears protection options, please contact the Sears customer care team via live chat at sears.com.

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Question:
#20743

How do I get in touch with contractor that installs sears home warranty replacement dishwasher.

Last week whom ever installs the dishwashers for sears home warranty brought me a dishwasher but would not install it until another shut off valve was installed. That valve is installed.

Now I need a phone number to call the installation company to get another appointment. It is going on 2 months waiting.

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Answer:
by #1733158

In order to get in touch with the Sears Home Services contractor, you should call 888-577-4342 to schedule his visit.

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Question:
#20019

How come Sears doesn't stand by the warranty,.

How come I've had to wait over an hour for help only to be transferred to another department

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Answer:
by #1715675

You may try to reach out to Sears Home Service customer support by phone at 888-577-4342

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Question:
#18284

Billing Question??On March 12th I had a Home service Repair done on my washer. I paid the Service Man Shawn right then.

It was done electronically, so I have the canceled check. Checking statement indicates the bill has been paid. I have been trying for 3 days now to reach someone to help me with this. I am hard of hearing and can't talk on the phone.

My daughter did call and the indication from you all was that yes the bill is paid. Please send me via email a confirmation.

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Answer:
by #1731473

If you need any assistance with billing, you may try to reach out to Sears Home Services Customer Support by email at solutions@searshomeservices.com and provide them with full details regarding your issue.

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Question:
#11745

cancellation.

I still have 7 months before my warranty how much will it cost to get out of it. My bank account was comprised through a computer scam and need to cut back on my monthly payments.

Please let me know how I can get out of the contract.

I am an 81 yr. old widow and on a fixed income.

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Answer:
by #1731471

You issue is quite specific. The best way to get the answer is to reach out to ears Home Services Customer Support by phone at (888) 577-4342 or by email at solutions@searshomeservices.com and ask for assistance.

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Question:
by Barbara W Tei #161362

How do I order a service manual for 2010 model 790elite glasstoltop.

All the elements quit. Oven, clock, warming over all work.

Canned apple sauce last night everything was fine. This morning non of the element sensors work to turn on the elements

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