I hope a Class Action suit is pursued. Count me in!
Our Sear's purchased Samsung fridge stopped cooling intermittently mid Oct. Two service appts and they finally replaced the condenser. That was a month without a fridge. The new condenser worked for two weeks and went out.
Had to wait 10 days for tech; another condenser ordered and appt scheduled out 10 days. The repair appts have now been cancelled by Sears at the last minute THREE times and I was just told the next available appt is in TWO weeks! Problem Resolution told me there is nothing they can do. This is a ridiculous situation.
I hope something can be done if we all work together. firstname.lastname@example.org
Product or Service Mentioned: Sears Home Services Refrigerator Repair.
Reason of review: Warranty issue.
Monetary Loss: $2500.
Preferred solution: Replace my counter depth fridge. You haven't been able to fix it..
I didn't like: Scheduled one appointment and then they canceled.