Not resolved
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy

I hope a Class Action suit is pursued. Count me in!

Our Sear's purchased Samsung fridge stopped cooling intermittently mid Oct. Two service appts and they finally replaced the condenser. That was a month without a fridge. The new condenser worked for two weeks and went out.

Had to wait 10 days for tech; another condenser ordered and appt scheduled out 10 days. The repair appts have now been cancelled by Sears at the last minute THREE times and I was just told the next available appt is in TWO weeks! Problem Resolution told me there is nothing they can do. This is a ridiculous situation.

I hope something can be done if we all work together.

Product or Service Mentioned: Sears Home Services Refrigerator Repair.

Reason of review: Warranty issue.

Monetary Loss: $2500.

Preferred solution: Replace my counter depth fridge. You haven't been able to fix it..

I didn't like: Scheduled one appointment and then they canceled.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like