Not resolved
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Customer service
Product or Service Quality
Staff
Warranty
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Do not buy Sears appliances. If you have a problem it will not be resolved despite many visits by technicians and painstaking calls to their oversees customer care.

Communication has been very difficult to say the least. The technicians and customer care are limited in ability. My washer is off balance when as few as two items are in it.

Sears technicians refuse to test washer with anything in it. Their diagnostic test includes an empty washer.

Review about: Sears Home Services Technical Support.

Reason of review: Poor customer service.

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