State: New York City: New York Product: Sears Home Services Air Conditioner Repair Clear all filters (1 of 24 reviews match)

Sears Home Services in New York, New York - Pure FRAUD.

I asked Sears Home Services to come and check out my AC unit. Technician came, and gave me an estimate of $2100 for compressor replacement. However, when called to get the repair done, the next guy comes, and Sears can't replace just the compressor and would charge $11k to replace the whole system. Fine. I asked for a refund of the diagnostic charge of $75 for the first repair estimate, since the first estimate provided was BOGUS (Sears wasn't willing to do the repair for that estimate). After multiple calls and angry discussions, Sears REFUSED to refund the charges. I'm going to let it go -- and drag Sears Home services to small-claims court if needed.
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#890250 Review #890250 is a subjective opinion of poster.
Sears Home Services Air Conditioner Repair
Reason of review
Poor customer service

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Mailing Address:
Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
(888) 577-4342
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