State: New Mexico Product: Sears Home Services Dishwasher Repair Clear all filters (2 of 63 reviews match)
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A technician came to diagnose my dishwasher. He took the parts out and said the problem was calcium on the parts. He could clean them for $50. I said okay.He then said " Or, you can get the Repair Cost Plan for $49.99 and save today and on all future appliances...
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1 comment
Anonymous
#1623310

That’s the sears scam to try and push you into purchasing the extended warranty

Review
#1437887 Review #1437887 is a subjective opinion of poster.
Service
Sears Home Services Dishwasher Repair
Reason of review
Bad quality

Sears Home Services in Santa Fe, New Mexico - Don't wast your time!!!

1.0
Details
Don't bother wasting your time with this company. I called to scheduled service to repair a loud dishwasher. They did repair that but caused a leak in the machine. The leak took multiple calls to repair. their repair man ignored my calls after he left when the machine continued leaking forcing me to schedule multiple service appointments. It took a total of 5 trips to finally fix the machine. Due to their 4 hour time slots I was forced to take a total of 2 1/2 days of personal leave time to accommodate their incompetence. After many emails and calls to Sears costumer service I was told they would do nothing to make up for my work time missed. DO NOT USE this company ever!!!! If I could have given them 0 stars I would have. Service like this is why sears in on the fast track to bankruptcy.
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Review
#817275 Review #817275 is a subjective opinion of poster.
Service
Sears Home Services Dishwasher Repair
Cons
  • Customer escalation department
Reason of review
Incompetent repair person
Loss
$200
Preferred solution
Full refund

Contact Sears Home Services Customer Service

Mailing Address:
Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
USA
Phone:
(888) 577-4342
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