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Sears is just terrible now and I wish the old sears was back because sears used to be highly reputable but now I’m giving them a complete failure! I’m in the process of suing the home improvements section.

Story just too long to show the awful job and customer service I have recieved Long short of it started February 2017 job to remodel 2 bathrooms.

Measurements me in wrong parts not right colors We rejected still charged charging me to finish the job after 39k and an additional 300 for one upgrade and that wasn’t finished right as per the pix you can see I’m trying to get the fitting light fixture they want to hand additional $689 to do that right. Etc no customer satisfaction Want to join me in a law suit?

Product or Service Mentioned: Sears Home Services Bathroom Remodeling.

Reason of review: Call me.

Monetary Loss: $39000.

Preferred solution: Let the company propose a solution.

I liked: How sear was 10 yrs ago.

I didn't like: Blatant disregard of customers time long delay in service.

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We had to run through many phone calls to get to the managers manger. Who was not helpful but got the managers in gear to give us the breakdown of the 40k we spent.

Now to fight over the prices. Why can’t they just install the correct fitting light fixture.

They want more money. Looking for a lawyer who can get this worked out

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