(38 of 1676 reviews match)
Most helpful reviews first
I’ve been waiting for a part to my washer. It’s been 20 days since the part was ordered. I’m still waiting. All I get is the run around, saying they will contact me when the part is in. They tell their service personnel to push the extended warranty. My machine is 3...Read more
On June 26, our washer suddenly refused to work. LG directed me to two companies in the area that were authorized repair reps. Both were busy and didn’t get back to me, so 48 hours later, I was casting about for a repair solution and came across Sears. Sears arrived on...Read more
July 8th, 2018 our freezer/refrigerator failed to freeze and cool. The date is quite clear because we had a party that day with over 80 people present. We called to inform Sears and to schedule the repair under our maintenance contract. It took several days for them to...Read more
Sears came out to diagnose my dryer for repair. I knew from the serial number that I had a unconventional model because a previous repair service told me the serial number wasn't in their book for parts. So I called Sears for immediate service. I ask the phone operator...Read more
The great Sears repairs my refrigerator's ice maker on the !!/6/17 on 11/8/17 the ice maker quit working called on 11/10/17 A.M. they apologized and gave me an appointment on 11/13/15 between 8A.M. and 12P.M. said fine now at 6:17 P.M. after working hours they cancel...Read more
My Kenmore dishwasher has been riddled with issues since purchasing it 5 years ago. They fixed it in May, and the same issue with the control panel happened in July only days after the customer agreement ran out. After arguing on the phone, they finally agreed to fix...Read more
I have two weeks and 4 1/2 days of waiting for a repairman. 1st came but didn't have part. He told me he would be on vacation so it would be a week. When the man arrived it was a different tech. He didn't know how to fix the machine. He also said he didn't have the...Read more
I had a service tech come out to repair my dishwasher because it was not draining. The repairman struggle with removing my dishwasher and failed to put back together properly. He suggested new parts but realized the dishwasher was working. He earlier suggested I...Read more
First, and foremost I try not to write bad reviews. But I've never witnessed or experienced such unprofessional Team from customer service to techincians. I made a service repair appointment for my LG front loader washing machine that had a DE error. Meaning door...Read more
Bad bad . They never came to fix my refrigerator. Very disappointed. Never sears!!!
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