Not resolved

I decided to purchase whole home appliances services plan from sears after I talk to customer services department and they told me that it is cover all issue or replace it no matter what. When I have technician come out to replace my Kenmore fridge water valve for ice maker and water dispensor come to find out that the warenty won't cover it only cover if fridge is not cold that is it.

It is totally different from what the person who sale the policy was telling me. There are much more that tis warenty plan won't cover but we will not know until the issue is occur.

Therefore I believe this is another gimmics thagtsewars are making money without telling the consumer clearly what are and what are not cover. So do not fall for it it is not a great idea and I will cancel it right away.

Product or Service Mentioned: Sears Home Services Warranty.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Dec 14, 2016.
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