Sears Home Services - Does not honor waranty, accuses me of not having item
This is great.I bought a refrigerator last year from Sears with a 1 year warranty, the fridge broke within a year.
Called for service, they service person who arrived said the refrigerator was built in 2004 and was not the one I bought at Sears. I had Sears look it up and send me a copy of the receipt. Sears said that they would not honor the warranty because the fridge was manufactured in 2004. I don't care I bought it within the year with a 1 year warranty.
Their response was that it is too old to be covered under warranty. But I have a receipt and the warranty. Oh that receipt is not proof you bought the refrigerator.
But Sears looked up the receipt and sent it to me.Well that proved nothing, so now I have a $700 paperweight.
Monetary Loss: $700.