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Contact Sears Home Services Customer Service

How to Reach a Person at Sears Home Services

Verified Contact Information

Toll-Free Number:

  • 1-800-469-4663
    Warranty
Call customer service
Send Message

Customer Service:

  • 1-331-204-5919
    Naperville Sears Heating and Air Conditioning
  • 1-855-256-2467

General Info:

  • 1-630-524-2160
    Aurora Sears Appliance Repair
  • 1-630-413-4517
    Bloomingdale Sears Appliance Repair
  • 1-630-507-9321
    Bloomingdale Sears Window Replacement
  • 1-708-931-5584
    Bridgeview Sears Appliance Repair
  • 1-773-492-8902
    Chicago Sears Appliance Repair
  • 1-847-465-0229
    Chicago Sears Carpet Cleaning and Air Duct
  • 1-312-535-4587
    Chicago Sears Heating and Air Conditioning
  • 1-708-315-2931
    Chicago Sears Window Replacement
  • 1-224-244-9329
    Des Plaines Sears Heating and Air Conditioning
  • 1-847-393-4852
    Elgin Sears Appliance Repair
  • 1-847-730-3322
    Elgin Sears Garage Door Repair
  • 1-847-380-3323
    Elk Grove Village Sears Heating and Air Conditioning
  • 1-331-209-5798
    Elmhurst Sears Appliance Repair
  • 1-800-504-1897
    Heating and Cooling Repair
  • 1-630-521-3077
    Hoffman Estates Sears Appliance Repair
  • 1-224-520-9817
    Hoffman Estates Sears Heating and Air Conditioning
  • 1-866-547-5547
    Home Cleaning Services
  • 1-870-953-2075
    Home Improvement Services
  • 1-800-497-4402
    Installation Services
  • 1-708-722-2570
    Matteson Sears Appliance Repair
  • 1-708-315-2474
    Melrose Park Sears Appliance Repair
  • 1-708-345-3667
    Melrose Park Sears Garage Door Repair
  • 1-708-260-6742
    Mokena Sears Heating and Air Conditioning
  • 1-847-457-0046
    Niles Sears Appliance Repair
  • 1-224-470-1296
    Niles Sears Window Replacement
  • 1-708-831-2344
    Norridge Sears Appliance Repair
  • 1-800-252-1698
    Replacement Parts

Legal:

  • 1-888-527-6415
    Privacy Inquiries

Sears Home Services Emails:

Legal
DMCA Inquiries, Privacy Inquiries
webmaster@customerservice.sears.com
support@searshomeservices.com

Sears Home Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sears Home Services Phone Number
1 (800) 469-4663
Average Hold Time
00:04:16
Average Calls duration
6 minutes
Most Popular Sears Home Services Email Address
support@searshomeservices.com
Sears Home Services Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sears Home Services?

Most Popular Number:

(800) 469-4663
Warranty
Total calls: 866 Issues resolved: 21 Last call: Apr 20, 2026

When it comes to contacting Sears customer service directly, you have a couple of options. Firstly, you can reach out to them via email at support@searshomeservices.com. This allows you to send your inquiries or concerns electronically. Alternatively, you can visit the official Sears website and navigate to their “Contact Us” page. There, you will find various contact options based on the nature of your request.

Whether you need assistance with home improvement services, have questions about your bill, or require support with parts replacement or installation services, Sears provides specific phone numbers for each category. By choosing the appropriate number, you can directly connect with Sears customer service team to address your specific needs.

Sears customer service operates from Monday to Friday, with working hours from 8 AM to 8 PM ET. This timeframe allows customers to conveniently contact Sears’ dedicated customer support team for assistance, inquiries, or any kind of support they may need. Whether you require help with product information, order management, or addressing other concerns, Sears is committed to providing timely and reliable customer service during their specified working hours.

The phone number for Sears customer service is (855) 256-2467 - this toll-free number provides direct access to the Sears’ customer support team. Another option is to call their 1-800-469-4663 phone number specifically for their Repairs department. The customer service hours for both numbers are Monday through Friday, from 8 AM to 8 PM EST. By contacting these numbers, you can connect with Sears customer service and receive assistance with your inquiries, concerns, or requests.

PissedConsumer Club

Contact Information

Sears Home Services Website:

Sears Home Services Help Center:

Corporate Office Address:

Transform SR Brands, LLC
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States

Summary of Sears Home Services Customer Service Calls

1.1K TOTAL
CALLS
06:04 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sears Home Services?

Request for Information Question:

  • “Like to speak with customer service about my contract”
  • “Need Verification on my Sears protection plan benefits”
  • “Received an email from you saying I had to reschedule. I did that for March 5 for refrigerator repair but I want to make sure the broken part is available on that date so I don’t have to wait another day for the repair.”

Product/ Service Question:

  • “My refrigerator doesn’t work and someone did came and told me part it needs but I wanted to talk to someone about process or dicussss option”
  • “Ice maker won't work”
  • “Need record of tech visits for refrigerator repairs that mention water leak and repair of water leak in order to gain insurance approval of claim”

Staff Question:

  • “Service request”
  • “Service address”
  • “Service repair”

Payments and Charges Question:

  • “Payments issue and questions to be answered”
  • “Received a bill for service call on 3/10/2026”
  • “Billing issue”

Shipping and Delivery Question:

  • “Have not received refund for cancelled repair”
  • “Part not delivered”
  • “Ordered item package stolen from porch”

Activation/ Cancellation Question:

  • “Cancel an appointment”
  • “Cancel my coverage”
  • “APPT cancelled for 3rd time.”

Return/ Replace Question:

  • “Changing account for auto payment”
  • “Replacement of an existing appliance”
  • “Change contact number”

Refund Question:

  • “Refund of my money”
  • “Refund for a service repair.”
  • “Refund”

Website/ Application Question:

  • “Do you install bathrooms”
  • “Red to schedule 1st follow up with install people”
  • “Uv light installed incorrectly in air handler”

Account Question:

  • “Verify”
  • “Lock buttom on washer not unlocking”
  • “Balance due for services”

Employment Question:

  • “Payoff balance”
  • “Job”
  • “Paycheck”

Cards Question:

  • “My gift card has negative balance”
  • “I can't find My sister's card I wanna talk to somebody over the phone”
  • “Credit card”

Other Question:

  • “Complant”
  • “Repairman did not show”
  • “No show appointmemnt”

Compare Sears Home Services Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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