Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

I had an awful day. After my service call to fix my washer and refrigerator the 1.

Did not send the fridge technician, changed it to another day without informing me. 2 washer was not fixed because the door hinges are not cover due to minor rust. Part is made of aluminum??

The tech found at site the mother board was not working properly and identify 2 other defectuous parts. Sears denied the fix or any future claims.

I have paid service fee nothing have been fix. I called 7 times and 4 times the call was cut. Some were nice 2 were super rude did not let me explained. I was bullied and mistreated.

The tech was upset to and also was mistreated.

He was shocked. You can call me contact me if you need more Info.

Product or Service Mentioned: Sears Home Services Washing Machine Repair.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jun 29.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Call your local news media and the bbb. Rochester ny

You May Also Like