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Beware of using this company. We needed repairs on our Kenmore refrigerator and also on the dishwasher.

They said we had to schedule 2 separate visits and pay to trip charges. They also sold us their home warranty which was really stupid on our part! We waited 2 weeks then paid for a repair which wasn't repaired at all after the technician left. Called (all over the world) to try to get satisfaction.

Said we must wait another week for someone to come back out. Tried to cancel the home warranty and they told us we would have a cancellation fee plus have to pay them for the repair they DID NOT make.

This is a compete con job of a company. BEWARE!!!

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Anonymous
#1510828

I am currently going through something similar. This company sucks!!!

I wouldn't recommend them to my worst enemy. Horrible customer service and every time a technician comes they have a different story, one month later we still have NO A/C.

Currently over 100 degree weather in NY with my one year old in a home with no central air working. I will never use this company again!!!

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