Thirteen months after my over was installed it stopped working. I felt that I had no option but to by a warranty.
I did not purchase it at the time I purchased the oven because the warranty is $300 per year. When the Sears repair person came they said the oven had not been installed correctly and the wiring had caught on fire. I would need to hire an electrician to rewire the over and I would be reimbursed by Sears. We I submitted the invoice to Sears, I was told that the Sears I bought the oven from was not an approved store and they would not cover the cost.
I have been on hold for the equivalent of 4 hours trying with no success to get my warranty refunded, but no one answers. I would suggest making sure that the Sears you are shopping at is a real sears store.
Review about: Sears Home Services Oven Installation.
Reason of review: Poor customer service.
Monetary Loss: $475.