State: Alabama City: Mobile Product: Sears Home Services Washing Machine Repair Clear all filters (1 of 135 reviews match)

Sears Home Services in Mobile, Alabama - Will not back up their product/Poor customer service

I bought a Kenmore washer from sears. Soon after it quit working properly. They offered an extended warranty which I bought. The machine was fixed. As soon as the warranty expired the machine broke again. I was offered another warranty which would have made those payments more than the machine costs. I declined. Made an appointment for service on a Friday. Got a recorded message on Friday confirming appointment on Saturday after me waiting hours for repairman. Decided to never do business with sears again. When calling for service a person cannot talk with anyone local. You will be connected to what seems like a foreign call center. Good luck getting them to understand you or you understanding them.
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#911951 Review #911951 is a subjective opinion of poster.
Sears Home Services Washing Machine Repair
Reason of review
Poor customer service

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Mailing Address:
Sears Home Services
3333 Beverly Rd B6-258b
Hoffman Estates, IL 60179-0001
(888) 577-4342
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